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Service Supervisor - 5 Star Hotel - Camps Bay

Tych Business Solutions
Full-time
On-site
Durban, South Africa

Introduction

  • Our client who is a hotel luxury group is seeking for a skilled Service Supervisor to join their team of culinary excellence.
  • You will oversee daily restaurant operations, manage staff performance, ensure top-quality service, and support initiatives that align with our brand’s commitment to excellence.
  • As the assistant Restaurant Manager, your responsibilities will include supervising front-of-house staff, ensuring adherence to safety and service standards, managing inventory, and optimising workflow for peak efficiency.
  • You’ll play a pivotal role in training and mentoring the team, ensuring that each guest enjoys a consistent, high-quality dining experience that reflects our dedication to taste, service, and atmosphere.

Duties & Responsibilities

  • Restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals.
  • You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.
  • To assist in the day to day running of the restaurant and to help ensure our client concepts, manuals, SOPs and logs are always kept current and implemented.

Desired Experience & Qualification

  • Grade 12 or Equivalent
  • Must speak, read, write and understand English at a professional level
  • Computer literate level 2 minimum experience in Microsoft Office (Word, Excel, PowerPoint and Outlook in particular)
  • Accommodation Certificate/Hotel School diploma is advantageous.
  • Previous experience in the same or similar position in a 4/5-star hotel
  • Familiar with all duties and procedures in a restaurant Environment
  • MS Office (Word, Excel and Email) is essential
  • Opera experience is advantageous

Package & Remuneration

Market Related