Privacy Policy

1. Introduction

We, at TheHOTELjobs, are committed to respecting your online privacy and recognize the need for appropriate protection and management of any personally identifiable information you share with us. This Privacy Policy ("Policy") describes how TheHOTELjobs collects, uses, discloses and transfers personal information of users through its websites and applications, through the "Platform".

This policy applies to those who visit the Platform, or whose information TheHOTELjobs otherwise receives in connection with its services (such as contact information of individuals associated with TheHOTELjobs including partners) (hereinafter collectively referred to as “Users”). For the purposes of the Privacy Policy, “You" or “Your” shall mean the person who is accessing the Platform.

2. Types of Personal Information collected by TheHOTELjobs

"Personal information" (PI) means any information relating to an identified or identifiable natural person including common identifiers such as a name, an identification number, location data, an online identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person and any other information that is so categorized by applicable laws.

All data is encrypted via SSL/TLS when transmitted from our servers to your browser. The database backups are also encrypted.

We collect information about you and/or your usage to provide better services and offerings.

The Personal Information that we collect, and how we collect it, depends upon how you interact with us. We collect the following categories of Personal Information in the following ways:

  • We may collect your Personal Information email address when you sign up as a jobseeker or an employer or you set up an alert on the Platform.
  • Information about the services that you use and how you use them, including log information and location information, when you are a user of the services through the Platform.
  • When you communicate with TheHOTELjobs or use the Platform to communicate with other Users (such as partners), we collect information about your communication and any information you choose to provide.
  • When you visit the Platform, we use cookies to automatically collect, store and use technical information about your system and interaction with our Platform.
  • When you use a device to access the Platform, TheHOTELjobs may collect technical or other related information from the device as well as the device location.
  • To the extent permitted by law, TheHOTELjobs may record and monitor your communications with us to ensure compliance with our legal and regulatory obligations and our internal policies.

If you choose to sign in with your social media account to access the Platform, or otherwise connect your social media account with the services of the Platform, you consent to our collection, storage, and use, in accordance with this Privacy Policy, of the information that you make available to us through the social media interface. Please see your social media provider's privacy policy and help center for more information about how they share information when you choose to connect your account.

Identification Documents: This includes any information that helps us identify and verify you.

3. How TheHOTELjobs may use your Personal Information

We will only use your personal data in a fair and reasonable manner, and where we have a lawful reason to do so. Our use of your personal data depends on the purpose for which you interact with us. We may process your Personal Information for the following purposes:

  • Providing our services and products to you including sending you job alerts, relevant search results and recommended jobs and/or candidates (as the case may be).
  • Providing career news & updates, career-related promotions from third-party sites, premium services from partner sites via email (provided you subscribe to the same).
  • Protecting our Users and providing you with customer support.
  • We use information collected from cookies and other technologies to improve your user experience and the overall quality of our services. When showing you tailored ads, we will not associate an identifier from cookies or similar technologies with sensitive categories, such as those based on race, religion, sexual orientation or health.
  • Improving the Platform and its content to provide better features and services.
  • Sending you information about our products and services for marketing purposes and promotions.
  • Preventing, detecting, investigating and taking action against crimes (including but not limited to fraud and other financial crimes), any other illegal activities, suspected fraud, or violations of TheHOTELjobs’ Terms of Use in any jurisdiction.
  • For account creation, onboarding and registration purposes, to the extent required for identity verification, government sanctions screening and due diligence checks.
  • Establishing, exercising or defending legal rights in connection with legal proceedings (including any prospective legal proceedings) and seeking professional or legal advice in relation to such legal proceedings.

4. Cookies and Other Tracking Technologies

Some of our web pages utilize "cookies" and other tracking technologies. A "cookie" is a small text file that may be used, for example, to collect information about website activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.

You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser. Please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Platform.

Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our Platform and the overall website experience. We may also analyze information that does not contain Personal Information for trends and statistics.

5. The Basis/ Grounds which we rely on for collection and processing of your Personal Information

Your Personal Information is collected and processed by TheHOTELjobs based on the following legal grounds depending upon the nature of Personal Information and the purposes for which it is processed.

Consent:
TheHOTELjobs relies on your consent in order to process your Personal Information in certain situations. If TheHOTELjobs requires your consent to collect and process certain Personal Information, as per the requirements under applicable data protection laws, your consent is sought at the time of collection of your Personal Information and such processing will only be performed where consent is secured.

Compliance with a legal obligation:
Your Personal Information may be processed by TheHOTELjobs, to the extent that such processing is necessary to allow TheHOTELjobs to comply with a legal obligation. An example of this would be if TheHOTELjobs is required to disclose your Personal Information to respond to a court order or if TheHOTELjobs is required to retain specific records for a fixed period to comply with requirements under any applicable law.

6. Information Sharing and Disclosure

We restrict access to your Personal Information to employees who we believe reasonably need to know that information to fulfill their jobs in providing, operating, developing, or improving our products or services.

TheHOTELjobs does not disclose, transfer or share your Personal Information with others except with:

  • Our affiliates and group companies to the extent required for our internal business and/or administrative purposes and/or general corporate operations and for provision of services.
  • Third parties including enforcement, regulatory and judicial authorities if we determine that disclosure of your Personal Information is required:
    • a) To respond to subpoenas, court orders, or legal process.
    • b) To establish or exercise our legal rights or defend against legal claims; or
    • c) To investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to physical safety of any person, violations of TheHOTELjobs’ Terms of Use or as otherwise required by law.
  • In the event of a merger, acquisition, financing, or sale of assets or any other situation involving the transfer of some or all of TheHOTELjobs’ business assets we may disclose Personal Information to those involved in the negotiation or transfer.

TheHOTELjobs does not intend to transfer Personal Information without your consent to third parties who are not bound to act on TheHOTELjobs' behalf unless such transfer is legally required.

7. Third Party Content

Please be aware that the Platform sometimes contains links to other sites that are not governed by this Privacy Policy. Users may be directed to third-party sites for more information, such as advertisers, blogs, content sponsorships, vendor services, social networks, etc.
TheHOTELjobs makes no representations or warranties regarding how your information is stored or used on third-party servers. We recommend that you review the applicable privacy statements and policies of each third-party site linked from the Platform to determine their use of your personal information.

8. Children

To use the Platform, you agree that you must be at least eighteen (18) years old or older.

The minimum age for these purposes shall be eighteen (18); however if local laws require that you must be older for TheHOTELjobs to be able to lawfully provide the services over the Platform then that older age shall apply as the applicable minimum age.

If you are under the age of 18 or the age of majority in your jurisdiction, you must use the Platform under the supervision of your parent, legal guardian or responsible adult.

9. Retention of Personal Information

Your Personal Information will not be retained by TheHOTELjobs any longer than it is necessary for the purposes for which the Personal Information is processed and/or in accordance with legal, regulatory, contractual or statutory obligations as applicable.

At the expiry of such periods, your Personal Information will be deleted or archived in compliance with applicable laws.

10. Controlling Your Personal Information

You have the right to invoke your rights which are available to data principals or data subjects (as per applicable laws and regulations) in relation to your Personal Information which is being processed by TheHOTELjobs.

TheHOTELjobs provides you with the ability to keep your Personal Information accurate and up-to-date. If at any time you would like to:

  • a) Rectify, update or correct your Personal Information;
  • b) Obtain confirmation on whether or not your Personal Information is processed by us;
  • c) Access your Personal Information or exercise your right to data portability;
  • d) Exercise your right to restrict continuing disclosure of your Personal Information to any third party by TheHOTELjobs in certain circumstances,

You are requested to contact us using the contact details mentioned below. We will require you to provide valid proof of your identity in order to ensure that your rights are respected.

For certain rights' exercises, you may be required to approach the relevant authority/designated officer as per applicable data protection laws. TheHOTELjobs may charge a fee for fulfilling your request in accordance with applicable data protection laws in case of excessive or manifestly unfounded requests. Further you acknowledge that these rights are not absolute and are subject to limitations under applicable data protection laws.

At any time if you wish to delete your account or any of your personal details on platform you may do so by using settings available in your account.

11. Confidentiality and Security

The security and confidentiality of your Personal Information is important to us; TheHOTELjobs has invested significant resources to protect the safekeeping and confidentiality of your personal data. When using external service providers acting as processors, we require that they adhere to similar standards as TheHOTELjobs does. Regardless of where your Personal Information is transferred or stored, we take all steps reasonably necessary to ensure that personal data is kept secure.

12. Social Media

TheHOTELjobs operates channels, pages and accounts on some social media sites to inform, assist and engage with customers. TheHOTELjobs monitors and records comments and posts made on these channels about itself in order to improve its products and services.

Please note that you must not communicate sensitive personal data including:

  • (i) Special categories like racial/ethnic origin, political opinions, religious beliefs etc.
  • (ii) Other sensitive personal data such as criminal convictions.

Excessive, inappropriate, offensive or defamatory content should also not be communicated.

TheHOTELjobs is not responsible for any information posted on those sites other than what is posted by its employees on its behalf. TheHOTELjobs is only responsible for its own use of Personal Information received through such sites.

13. Changes to this Privacy Policy

TheHOTELjobs reserves the right to update, change or modify this Privacy Policy at any time. The Privacy Policy shall come into effect from the date of publication of such update, change or modification.

14. Disclaimer

TheHOTELjobs does not store any account-related information or credit/debit card details. TheHOTELjobs shall not be liable for any loss or damage sustained by Users as a result of any disclosure (inadvertent or otherwise) concerning User's account information during online transactions for products/services offered through the Platform.

In case any Personal Information is shared by you with TheHOTELjobs, which was not requested during registration (whether mandatorily or optionally), TheHOTELjobs will not be liable for any information security breach related disclosures concerning such information.

If you have any questions regarding this Privacy Policy or the protection of your Personal Information, please contact TheHOTELjobs’ team using the contact form provided on our site.