Valet Attendant - Capital Hotel, Little Rock, AR
Concord Hospitality Brand
Full-time
On-site
Little Rock, Arkansas, United States
- Accommodate guests by opening doors and assisting with luggage or other heavy items.
- Direct traffic in the parking area as needed and assist guests in entering and leaving the parking area.
- Collect and accurately label keys belonging to guests to ensure their proper return.
- Park guests' vehicles in predetermined areas within the parking lot, following all traffic laws.
- Operate vehicles safely and responsibility.
- Maintain lobby, front door, bell stand, and luggage room cleanliness and order.
- Markets the entire hotel when rooming a guest.
- Maintains complete knowledge of hotel amenities and layout, local attractions, and airport transportation.
- Reads log book daily.
- Keeps up-to-date on in-house groups and functions.
- Issues proper luggage tags, stores bags properly, cross-reference when issuing.
- Maintains vehicle maintenance records properly.
- Ensures deliveries/luggage are brought to correct rooms.
- “Posts up” - demonstrating a readiness to help.
- Facilitates prompt handling of guest luggage and needs during peak periods.
- Assists in the maintenance upkeep of the bell closet and carts.
- Works systematically so as not to lose luggage.
- Operates bell carts with care, so as not to damage property or cause injury.
- Deliver guest valet laundry in a prompt manner.
- Able to accurately give directions and information regarding the immediate and metro areas.
- Reports tips daily.
- Is a positive thinker and company driven.
- Demonstrates thorough knowledge of all emergency procedures.
- Ensures that all checklists and responsibilities are completed by the end of shift