Senior Sales Manager - Capital Hotel, Little Rock, AR

We are Hiring an OEM Senior Sales Manager

We are currently seeking a dynamic and results-driven OEM Senior Sales Manager to join our team at a Concord Hospitality property. This role is instrumental in driving the hotel’s success through strategic sales initiatives and exceptional client relationship management.

Position Overview

As a Senior Sales Manager, you will be responsible for generating business through proactive sales efforts including direct sales, marketing, telemarketing, direct mail, and hotel tours. This is a highly active outside sales role, with 50%–80% of your time dedicated to sales calls. You will also serve as the primary contact for group events, marketing meetings, and corporate bookings, ensuring a seamless experience from inquiry to execution.

Key Responsibilities

• Develop and maintain business through proactive and reactive sales strategies.
• Deliver outstanding customer service with prompt responses to inquiries and bookings.
• Demonstrate strong organizational skills, strategic planning, and pricing acumen to optimize departmental efficiency.
• Ensure thorough follow-up and communication with clients and internal departments.
• Represent the hotel professionally at industry events and networking opportunities.
• Collaborate with third-party booking platforms, revenue management teams, and local convention centers to maximize exposure and bookings for city-wide events.
• Consistently meet or exceed monthly revenue targets and sales activity goals.
• Accurately document all sales activities in Delphi or a comparable CRM system.
• Support hotel operations as needed, fostering a collaborative team environment.

Qualifications

• Minimum of 5 years of experience in sales, including at least 2 years in a hotel sales manager role.
• Degree in Hospitality Management or a related field preferred; equivalent experience will be considered.
• Proven track record of achieving sales and revenue goals.
• Strong communication, negotiation, and relationship-building skills.
• Familiarity with sales systems such as Delphi is preferred.

Compensation

• Salary Range: $64,000-$75,000

Benefits

We offer competitive wages and a comprehensive benefits package for full-time associates, including:

• Medical, dental, and vision insurance
• Life and disability coverage (short- and long-term)
• 401(k) retirement plan options
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Ongoing training, development, and career advancement opportunities

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation:  Quality, Integrity, Community, Profitability, and Fun.  It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued, and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.