Senior Lodge Manager

We are seeking an experienced, hands -on Senior Lodge Manager to oversee the operations of two luxury lodges located on the same property. This role requires a dynamic leader with exceptional organisational skills, strong people management abilities, and a passion for delivering world -class guest experiences.<\/div>

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Key Responsibilities:<\/b>
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• Oversee the day -to -day operations of both lodges, ensuring consistent standards and seamless service delivery.
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• Lead, train, and motivate multi -disciplinary teams, including front -of -house, housekeeping, maintenance, kitchen, and field staff.
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• Ensure high levels of guest satisfaction by maintaining exceptional hospitality, attention to detail, and personalised service.
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• Implement and monitor operational policies, procedures, and standards to ensure efficiency and compliance.
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• Manage budgets, cost controls, and stock management across both lodges.
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• Liaise with the reservations and sales teams to optimise occupancy and revenue.
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• Oversee property maintenance and presentation to ensure the lodges remain in pristine condition.
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• Drive staff development and training initiatives to build a high -performance culture.
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• Coordinate and manage lodge events, special functions, and VIP guest experiences.
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  Requirements<\/h3>

  • Minimum of 5 years’ lodge or luxury hospitality management experience, preferably with multi -property oversight.
    
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  • Strong leadership, communication, and problem -solving skills.
    
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  • Excellent financial acumen with proven experience in budget management and cost control.
    
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  • Ability to work in a remote bush environment with a flexible and adaptable approach.
    
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  • Hands -on management style with a keen eye for detail.
    
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  • Computer literate (MS Office, lodge management systems).
    
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  • Valid driver’s license and willingness to work flexible hours, including weekends and public holidays.
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