Our company is seeking a Restaurant Supervisor to oversee the daily operations of the restaurant, ensure the highest standards of service, and assist the Restaurant Manager in all aspects of the department. The role requires a keen eye for detail, excellent communication skills, and the ability to lead a team effectively, offering an exciting opportunity for energetic and motivated individuals.
Ensure that opening and closing procedures are followed precisely, and daily shift procedures are completed.
Manage table allocations efficiently, ensuring guest satisfaction and equitable distribution between restaurant stations.
Ensure all guest orders are taken according to SOPs, promoting menu items and responding positively to non-menu requests.
Coordinate with the Restaurant Manager or Operations Manager to ensure the wine list and menus are up to date.
Lead pre- and post-service briefings.
Assist in the induction, training, and development of staff according to company standards.
Assist with projects, objectives, and administrative duties.
Attend necessary meetings and training courses.
Ensure shifts are adequately staffed, facilitating shift scheduling when necessary.
Assist with end-of-month stock counts, ensuring accurate stock records.
Report and rectify all potential and real hazards immediately.
Be fully conversant with departmental fire and emergency procedures.
Apply hotel regulations and laws to ensure the safety of guests and employees.
Here’s your list rewritten in full short sentences for clarity:
The candidate must have a Matric Certificate.
A wine certificate would be advantageous.
Previous experience in a supervisory role within a fine dining, hotel restaurant, or hospitality environment is required.
The candidate must have excellent knowledge of food and beverage service standards.
Proficiency in using restaurant POS systems is required.
Preference will be given to candidates from Franschhoek and neighboring areas.
The candidate must have strong management skills.
Training and coaching skills are required.
Attention to detail is essential.
The candidate must have good problem-solving abilities.
Effective time management is required.
The candidate must be able to work under pressure.
Sales and financial acumen are essential.