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Reservations Clerk - 4-Star Hotel - Johannesburg

Tych Business Solutions
Full-time
On-site
Durban, South Africa

Introduction

Are you a passionate and detail-oriented professional looking to build a rewarding career in hospitality? A leading 4-Star Hotel in Ormonde is seeking a dedicated Reservations Clerk to join its dynamic team. This is your chance to grow with one of South Africa's most respected hotel groups and become part of a family that values its people.

 

Duties & Responsibilities

  • Accurately capturing data and maintaining detailed guest profiles in the Opera (PMS) system.
  • Maximizing room sales and seizing marketing opportunities while adhering to hotel policies.
  • Managing room inventory with precision, following established checklists and systems.
  • Working collaboratively within a team or independently to deliver exceptional service standards.

Desired Experience & Qualification

  • A Matric certificate (NQF 4) or equivalent.
  • Excellent numeracy and strong verbal and written English skills (NQF 4).
  • A diploma from a hotel or tourism school is highly advantageous.
  • A minimum of 2 years of experience in a similar Reservations role.

You are the ideal candidate if you are:

  • A team player with a passion for hospitality.
  • Meticulous, organized, and thrive in a fast-paced environment.
  • A proactive problem-solver with excellent communication skills.

 

Interested?