Our company is seeking positive, vibrant, and energetic individuals to join our luxury hospitality team. We pride ourselves on creating sophisticated escapes and unique guest experiences while offering dynamic career opportunities. We are looking for a Housekeeping Supervisor to support the Hotel Management Team in leading the Housekeeping department and ensuring strategic goals and operational plans are achieved.
Provide direction, oversight, and guidance to the Housekeeping Team, ensuring they are motivated and aligned with the hotel’s standards.
Facilitate communication and collaboration within the Housekeeping Team and across other departments.
Prepare weekly work schedules for the Housekeeping department based on the weekly forecast and allocate tasks to staff accordingly.
Check daily manning levels to ensure the department is adequately staffed at all times.
Inspect guest rooms and public areas to ensure that furnishings, facilities, and equipment are clean, well-maintained, and in good repair.
Implement and monitor departmental par-stock levels for chemicals, amenities, linen, and other items in collaboration with Hotel Management.
Monitor and control inventories for operating equipment, linen, stationery, guest supplies, cleaning supplies, and uniforms to maintain par stocks and control costs.
Ensure that departmental training records are up to date and reflect all training conducted.
Identify areas where waste can be reduced and financial savings achieved, and monitor service practices to meet waste reduction targets.
Implement and monitor an effective key control system for areas relevant to the Housekeeping Department, ensuring the safety and security of guests, staff, equipment, and supplies.
A Matric Certificate is required.
A Diploma in Hospitality is required.
A valid driver’s license is required.
A high level of physical endurance is essential.
A minimum of 2 years’ experience in a similar position within a 5-star luxury property is required.
Impeccable communication skills, both written and verbal, are essential.
Leadership experience with strong training abilities is required.
Effective rostering and scheduling skills are essential.
Knowledge of expense and inventory control is required.
The ability to remain calm and professional under pressure is essential..