Housekeeping-Special Projects

Scope of Position                                                            
 

The Special Projects Attendant will ensure the ultimate cleanliness of mainly carpet, upholstered furniture, and balconies of all guest rooms. In addition he/she will ensure that hallways, stairwells, and closets are maintained with adequate supplies, terries and linen to par.

 
Position Requirements

• Previous housekeeping experience preferred.
• Ability to work cohesively as part of a team with minimum supervision.
• Ability to focus attention on guest needs.
• Adhere to safety, rules and company policies.
• Knowledge of proper chemical handling, cleaning techniques and use of equipment/ machinery.

Responsibilities

• Approach all encounters with guests and team members in a professional, service-oriented manner.
• Comply with standards and regulations to encourage safe and efficient hotel operations.
• Gain knowledge of all hotel services and facilities to be able to answer guests and members’ inquiries.
• Be knowledgeable with Safety Data Sheet specifications.
• Maintain and care for tools and equipment.
• Bonnet Cleaning & Extraction of guest room carpet & corridors.
• Move furniture from buildings & guest rooms to different locations when required.
• Work dual responsibilities.
• Remove trash and dirty linen from guests’ floors and deliver to basement for laundry pick up, when needed.
• Complete guest requests as assigned within allotted time, as per brand standards.
• Report all maintenance concerns immediately to supervisor or office coordinator.
• Check daily assignment/daily duties.
• Return cleaning supplies/equipment daily.
• Perform any requests given by management.

Education

• High school diploma; experience in a large hotel environment, preferred.

Skills and Abilities

• Ability to communicate in the English language (Second language is a plus).
• Ability to perform assigned duties with attention to detail, speed, and accuracy.
• Ability to work flexible schedules including holidays and weekends.
• Able to perform multiple tasks.

Physical Requirements

• Must be able to work in a fast paced environment.   
• Must be physically fit in order to lift, pull and push items up to 100 pounds.
• Also requires standing/walking/reaching and bending throughout shift (up to 8 hours).