Event Coordinator

Scope of Position

The Event Coordinator primary responsibility is to assist the Events and Catering Managers in all aspects of events including but not limited to greeting/meeting prospects, scheduling property tours, processing event orders and all other event related issues.

Position Requirements

• Professional demeanor appropriate for a luxury environment.
• Prior experience in Event Management at a luxury property preferred.
• Knowledge of CI-TY preferred.
• Proven organizational, interpersonal and communication skills.
• Knowledge of catering and events market is a plus.
• Detailed oriented, quality focused and resourceful with excellent verbal and written communication skills.
• Effective planning and organizational skills to implement multiple projects and meet deadlines.
• Ability to effectively deal with internal and external clients.

Responsibilities

• Provide assistance to Catering and/or Event Managers (2–3) where necessary, reporting directly to these individuals.  
• Respond to guest inquiries and requests and resolve issues in a timely, friendly, and efficient manner
• Schedule appointments and meet/greet prospects.
• Assist Managers with correspondence as required.
• Respond to the needs of clients and customers in a timely manner.
• Process proposals, contracts, event orders, and mailings etc.
• Adheres to all standards, policies, and procedures.
• Support daily distribution of Event Orders, reader boards and change logs.
• Communicate with third party vendors.  
• Performs other duties assigned by management.

Education

• High School diploma or GED; minimal experience in the event management or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

Skills and Abilities

• Effectively adjust to changes in work tasks or environment.
• Develop and sustain productive customer relationships; actively seeking information to understand and address customers’ needs.
• Develop creative ideas about products and services.
• Identify and understand concerns and opportunities, using effective approaches for choosing a course of action or developing solutions.
• Experience using computers and software programs such as Microsoft Office (Word, Excel, and Outlook).

Physical Requirements

• Able to work in a fast-paced environment.
• On a continuous basis, sit at a desk for long periods of time in front of a computer screen.
• Intermittently twist to reach equipment or supplies surrounding desk.
• Use telephone and computer keyboard daily.
• Occasionally lift and carry items weighing up to 50 pounds