Housekeeper

Room Attendant

At Dolphin Hotels, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Dolphin, together we can rise.

Job Summary

The Housekeeping Room Attendant is responsible for maintaining the cleanliness and appearance of guest rooms to ensure a comfortable and welcoming environment for guests. This position plays a key role in providing a high standard of hygiene, comfort, and service throughout the hotel.

Key Responsibilities:

• Clean and service assigned guest rooms daily according to hotel standards, including making beds, dusting, vacuuming, and replenishing amenities.
• Replace used towels and linens with clean items and ensure guest room supplies are stocked.
• Report any maintenance issues, damage, or lost items found in guest rooms.
• Handle guest requests promptly and professionally (e.g., extra towels, pillows).
• Follow all health, safety, and sanitation guidelines.
• Respect guest privacy by adhering to the “Do Not Disturb” policies and handling guest property carefully.
• Clean and maintain housekeeping carts, equipment, and supply rooms.
• Support in cleaning public areas or performing deep cleaning tasks when required.
• Cooperate with team members and supervisors to ensure smooth daily operations.

Qualifications and Physical Requirements:

• Previous housekeeping or cleaning experience preferred, especially in a hotel environment.
• Ability to work with minimal supervision and maintain high standards of cleanliness.
• Strong attention to detail and time management skills.
• Friendly and professional demeanor.
• Physical ability to lift, bend, stand, and walk for extended periods.
• Must be able to work flexible hours, including weekends and holidays.
• Ability to climb stairs  
• Stand, walk, bend, and kneel for extended periods.
• Use of cleaning equipment and tools on a daily basis.
• Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
• Must be able to stand and exert well-paced mobility for up to 4 hours in length.
• Must be able to lift up to 75 lbs. on a regular and continuing basis.
•  Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.
• Must be able to exert well-paced ability in limited space.
• Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.