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Hotel General Manager

Pty
Full-time
On-site
Cape Town, South Africa

Introduction

Are you a dynamic and experienced Hotel General Manager ready to lead a high-performing hotel in a competitive urban market? We are seeking a results-driven hospitality professional to take full operational responsibility for our hotel in Midrand, driving service excellence, financial performance, and team engagement.

Duties & Responsibilities

Key Responsibilities

What You Will Be Responsible For:

  • Leadership & Culture: Provide strong, visible leadership across all hotel departments, fostering a culture of excellence, accountability, and service.

  • Guest Experience: Ensure consistently high standards of guest satisfaction and service delivery.

  • Financial Management: Oversee budgets, cost control, forecasting, and revenue optimisation to achieve profitability targets.

  • Operational Excellence: Manage all hotel operations including Front Office, Housekeeping, Maintenance, and Food & Beverage.

  • People Management: Recruit, develop, motivate, and retain a skilled and service-focused team.

  • Strategic Execution: Implement operational and commercial strategies to enhance the hotel’s market position and performance.

  • Compliance & Governance: Ensure full compliance with company policies, statutory requirements, and hospitality standards.

Desired Experience & Qualification

What We Are Looking For:

  • A Bachelor’s Degree in Hospitality Management, Business Administration, or a related field.

  • Minimum 6 years’ experience in hotel management, with proven experience in a senior leadership role.

  • Strong people leadership skills with the ability to inspire and develop teams.

  • Solid financial acumen, including budgeting, forecasting, and cost control.

  • Proven track record in driving operational efficiency and guest satisfaction.

  • Proficiency in Microsoft Office and hotel management systems.

  • Strong strategic thinking, problem-solving, and decision-making abilities.

Package & Remuneration

Package & Remuneration

  • Market-related, commensurate with experience.

Interested?