Kendrick Recruitment is now seeking a professional and personable Guest Assistant for a prestigious luxury wine estate based in the heart of Franschhoek. This is an exceptional opportunity for someone passionate about hospitality and delivering a five-star guest experience in a high-end environment.
Key Responsibilities:
Welcome and assist guests on arrival, ensuring a warm and professional first impression
Provide concierge-style support, assisting with reservations, transport, and activity planning
Ensure smooth day-to-day guest relations across the estate
Respond promptly to guest requests and ensure exceptional service delivery
Support front office operations including check-ins and check-outs
Liaise with various departments to ensure guest needs are anticipated and met
Requirements:
Previous experience in a guest-facing hospitality role
Impeccable communication and interpersonal skills
Professional presentation and attention to detail
Strong organisational skills and ability to multitask
Knowledge of the local area and surrounding attractions beneficial
Own transport preferred due to live-out nature of the role
This role is ideal for a service-driven individual looking to grow their career within a refined and luxurious hospitality environment.
If you meet the above requirements and are ready to bring your energy and professionalism to a dynamic team, Kendrick Recruitment would love to hear from you.