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GFS Strategic Partnership Agreement - Account Manager

HBX Group
Full-time
On-site
Bangkok, Thailand

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

About Us

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality.

Job Summary

As a Strategic Partnership Agreement (SPA) Officer you will be performing the SPA contract validation and debtor balance analysis. You will monitor SPA payments forecast and payments execution. You will be accountable for monitoring the SPA risk and reporting.

About Us

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality.

Job Responsibilities

You will support the activities performed in Guarantees & Deposits as follows:

  • SPA Management: preparing financial reports for risk decisions, SPA contract management and contract validation, financial recovery analysis and payment monitoring
  • Debit Balances Monitoring. Drive actions in order to recover bad debts in collaboration with the legal department, clearings execution, settlement management and follow-up, posting and reporting of achieved settlements .
  • Reconciliation accounts monitoring supporting KAM to accomplish department targets and SLA's
  • Supporting the end-to-end processes of invoice and account management, working closely with others areas in GFS
  • Supporting continuous improvement projects
  • Managing supplier account enquiries, including audit related requests.
  • Performing any ad-hoc tasks as required

Skills and Experience Required

  • Degree in Business Administration or Finance or Professional Qualification in Accounting or equivalent with 3 years of relevant experience
  • A good understanding of account payable principles, previous experience desired
  • Good negotiation and analytical skills
  • Strong MS Office knowledge, SAP experience desired
  • Good team player, detail oriented, results oriented, self-motivated with well-developed communication skills
  • Demonstrated ability to prioritize and organize workloads for maximum effectiveness, agile mindset and a good problem solver.
  • Professional proficiency in English and Spanish


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.