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Duty Manager - Luxury Hotel Group - Cape Town

Tych Business Solutions
Full-time
On-site
Durban, South Africa

A prestigious group of luxury hotels is seeking a dedicated Duty Manager to join our team. This role is ideal for a hospitality professional with luxury brand experience and a passion for exceptional guest service. This role is open in Multiple Hotel Locations, between Cape Town, Atlantic Seaboard, and Constantia.

Duties & Responsibilities

  • Oversee daily hotel operations, ensuring seamless guest experiences
  • Manage and coordinate Front Office, Concierge, and housekeeping departments
  • Handle guest inquiries, requests, and resolve any issues promptly
  • Supervise staff and ensure adherence to luxury service standards
  • Maintain a visible presence throughout the hotel, assisting guests and team members as needed,

 

Desired Experience & Qualification

  • Previous experience in a luxury hotel environment
  • Experience in Front Office, Concierge, and housekeeping operations
  • Own reliable transport is essential
  • Strong leadership and problem-solving skills
  • Commitment to going the extra mile to enhance guest satisfaction

Package & Remuneration

R18,000 - R22,000 per month

Interested?