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Club Supervisor

Kendrick Recruitment
Full-time
On-site
Cape Town, Cape Town, South Africa

Club Supervisor – Luxury Hotel | Cape Town | R15,000 | Live Out<\/b>
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A luxury hotel in Cape Town is seeking an experienced Club Supervisor<\/b> to ensure the smooth operation of its club facilities while delivering an exceptional guest experience. The successful candidate will be responsible for supervising staff, managing day\-to\-day operations, and maintaining the high standards expected in a luxury environment.
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Key Responsibilities:<\/b>
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  • Supervise and support club staff to ensure excellent service standards.
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  • Monitor daily operations to maintain efficiency, organisation, and quality.
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  • Ensure guest satisfaction through attentive, professional, and personalised service.
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  • Assist in scheduling, training, and development of club team members.
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  • Ensure compliance with health, safety, and hygiene standards.
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  • Handle guest enquiries, feedback, and resolve issues promptly and professionally.
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  • Support management in implementing policies, procedures, and club initiatives.
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    Key Competencies and Behaviours:<\/b>
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    • Strong leadership and team management skills.
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    • Excellent communication and interpersonal skills.
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    • Ability to work under pressure while maintaining high standards.
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    • Attention to detail and commitment to delivering exceptional guest experiences.
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    • Organised, proactive, and solution\-focused.
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      Qualifications and Skills:<\/b>
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      • Previous experience in a supervisory role within a luxury hotel or similar environment.
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      • Knowledge of club operations and hospitality standards.
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      • Strong understanding of customer service in a luxury setting.
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        This is an excellent opportunity for a motivated and experienced professional to join a prestigious luxury hotel and contribute to a memorable guest experience.
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