The Portofino Hotel & Marina, a Noble House Hotel logo
On-site
Redondo Beach, California, United States

The Job:

As a Valet Supervisor, you will be responsible for leading and overseeing the valet team to ensure that every guest receives a seamless and exceptional experience from the moment they arrive. Your role will involve managing vehicle arrivals and departures, ensuring the highest level of customer service, and maintaining the flow of traffic in a busy environment. You will have the opportunity to showcase the hotel’s amenities, provide a warm welcome, and create unforgettable first and last impressions for our guests.


You:

To excel in this role, we’re looking for someone who is a natural leader with excellent communication and organizational skills. You should be able to manage a team effectively while ensuring top-notch service. Patience, empathy, and a passion for making guests feel welcome are essential. The ability to stay calm under pressure and have FUN while leading a team are key traits of a successful Valet Supervisor. If you're dedicated to delivering great service and love engaging with guests, this is the ideal role for you!


The Offer:

In return, you are rewarded with a competitive compensation package including competitive pay, parking, complimentary meals, discounted rates in our Noble House Hotels & Resorts portfolio for you and your family, learning programs and career development opportunities within the company


Your team and working environment:

Nestled in our private Redondo Beach peninsula, our hotel is your haven. The Portofino Hotel offers a delightful array of amenities and activities in our prime South Bay location just a stone’s throw from the communities of Redondo Beach, Hermosa Beach, and Manhattan Beach . With 168 rooms, multiple F&B outlets, banquets, guest activities and a 188-slip marina, your days are filled with diverse operations.


Noble House Hotels & Resorts:

Noble House properties are not one-size-fits-all hotels. Each property is meticulously designed to stand on its own merits. The unifying thread that connects each and every hotel is not the architecture or the amenities but lies within the people – and the local culture – that make up Noble House Hotels & Resorts. The passion of our people is our greatest asset, we are a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts. We provide our guests and members with exceptional service and most memorable experiences, we look for team members who share our core values of Caring, Integrity and Respect.


Follow us on Instagram @baleenkitchenla or @portofinohotel

Requirements


  • Refined verbal communication and interpersonal skills
     
  • Valid Class C Driver’s License
     
  • Clean driving record with a history of safe driving
     
  • Ability to stand, walk, and move for extended periods
     
  • Previous experience in customer service or hospitality, especially in a fast-paced environment
     
  • Strong leadership and team management skills
     
  • Excellent problem-solving abilities and a calm demeanor under pressure
     
  • Ability to work a flexible schedule, including nights, weekends, and holidays
     
  • Knowledge of local area and routes for efficient guest transportation
     
  • Strong attention to detail and organizational skills

Benefits

$20.00/hour plus tips

Complimentary Meals

Medical, Dental, Vision, 401K, Life Insurance

Discount Rates in our Noble House Hotels and Resorts Portfolio

Career Development Opportunities


Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.