Traffic Controller - Hard Rock Hotel and Casino, Atlantic City

Traffic Controller – Hard Rock Hotel and Casino, Atlantic City, New Jersey

Seminole Transportation AC, LLC

This position is for a traffic controller at the Hard Rock Hotel and Casino in Atlantic City. Position pays $18 per hour.

Job Overview

We are seeking a dedicated and proactive Traffic Controller at the Hard Rock Hotel and Casino. The primary responsibility of this role is to ensure smooth traffic flow, manage vehicle drop-offs and pick-ups, and maintain a clear porte for guests, staff, and service vehicles. The ideal candidate will be able to handle high-traffic situations, maintain orderliness, and ensure that our guests have a seamless experience from arrival to departure.

Responsibilities and Duties

• Traffic Management: Direct and control the flow of vehicles entering and exiting the porte, ensuring safe and efficient traffic movement.
• Drop-off Coordination: Oversee vehicle drop-offs, ensuring that guests are dropped off quickly and safely without congestion.
• Communication: Coordinate with valet staff, security, and other departments to ensure seamless operations.
• Maintain Clear Porte: Ensure that the porte area remains clear of obstructions and vehicles, allowing for smooth access for all users.
• Handling Traffic Violations: Report any unauthorized vehicles or illegal parking to security or appropriate authorities.
• Weather Adaptability: Work outdoors in varying weather conditions while maintaining composure and professionalism.

Qualifications

• Physical Stamina: Ability to stand for extended periods, walk long distances, and maintain focus throughout shifts.
• Strong Communication Skills: Must be able to give clear instructions to drivers, guests, and team members.
• Problem-Solving Ability: Ability to think quickly and address issues, such as vehicle congestion, traffic delays, or guest concerns.
• Customer Service Mindset: Courteous, approachable, and able to stay calm and professional under pressure.
• Attention to Detail: Keep track of vehicles, guests, and potential hazards, ensuring a safe and smooth environment at all times.
• Flexibility: Ability to work various shifts, including nights, weekends, and holidays, to accommodate the casino’s 24/7 operation.
• Team Player: Ability to collaborate with security, valet, and other staff to ensure the best possible guest experience.