Service Manager - Front Office (Guest Relation Manager)

Shangri-La Dalian

Dalian, one of the largest ports in China, is beautifully located at the frontier of Liaodong Peninsula. The deluxe Shangri-La Hotel, Dalian, is ideally located in the city center and only 20 minutes drive from the airport, as well as the railway station which has convenient rail links to major cities across Northern and Northeast China.

We are hiring Service Manager- Front Office ( Guest Relations Manager).

As a Service Manager - Front Office ( Guest Relations Manager), we rely on you to:

DUTIES: 

Overseas and direct all aspect of day-to-day public area operations.  Ensures effective communication among all Front Office personnel and other department. Ultimately, the Guest Relation Manager must be an active liaison between management and the guest.

REQUIREMENTS: 

• Strong relationship building skills
• Fluent in written and spoken English
• minimum 3 years in international 5-star hotels
• Shows leadership ability
• Good communication skills
• Team player
• Motivator and self starter

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申请此职位，即表示您已阅读、理解并同意我们的数据保护政策(如超链接未能引导您进入该政策，请复制此网址并在浏览器中查看:  https://www.shangri-la.com/group/careers/data-protection）