Senior Manager, Human Resources

Who are we looking for?

Choice Hotels, one of the world’s largest lodging franchisors, has an exciting new opportunity as our Senior Manager, Human Resources on the Talent & Culture team. The Talent and Culture team’s mission is to create an inclusive workplace that attracts and develops top talent to drive Choice’s growth and organizational success. We strive to foster a supportive environment where every member feels valued and empowered through every touchpoint of the candidate and associate experience.  As a key member of our team, you will play a crucial role in fostering an organizational environment that reflects Choice’s core values so that everyone feels welcome, wanted and respected by providing strategic leadership and consultative support to internal client groups.

Are you a great communicator and leader? We invite you to apply for our Senior Manager, Human Resources role today and #MakeItYourChoice.

Your Responsibilities

• Develops and nurtures strong business partnerships with internal client group(s).  Serves as a primary point of contact for HR related topics and supports the delivery of HR programs and processes.
• Balances business needs and associate needs.
• Maintains understanding of HR Best Practices.
• Facilitates a performance driven culture by leading and administering the performance management process, tracking and reporting. 
• Collaborates with client group(s) and HR leadership on company-wide and department-specific Organizational Development and Change Management initiatives. 
• Serves as a counselor and confidante to associates and leaders in assigned client group(s) in areas of Human Resources, with a strong emphasis on coaching and counseling of employee relations issues or concerns.
• Partners with client groups to help facilitate and provide successful on-boarding of newly hired, promoted and transferred associates.
• Provides effective leadership, consultation and resolution on employee relations issues; encourages a balanced approach and solutions that work best for the company and associates with support from HR Ops Leadership and Legal.
• Drives positive changes in people management by identifying and making recommendations on training and development needs of client group(s). Partners with the Learning Organization to develop and deliver Human Resource training and development to enhance the effectiveness of employee performance in achieving the goals and objectives of the client group(s). 
• Collaborates with the Talent Acquisition team to provide input/feedback into the establishment and development of plans to source, attract and retain employee talent for client group(s).  Actively participates in the interview and selection process for open positions.

Your Experience, Skills & Competencies

• Bachelor’s degree in business, Human Resources, or related field; or equivalent combination of education and work experience.  PHR and/or SPHR certification is preferred.

• A minimum of 8 years’ experience in Human Resources, or other relevant field; some experience in a corporate HR environment is preferred.
• Effective business acumen and ability to align and connect company vision, mission and business objectives with HR strategies and programs.
• Proven human relations, negotiation, conflict resolution and problem-solving skills.
• Demonstrates key competencies including but not limited to action oriented, drives results, situational adaptability.

Your Team

This is a leadership role that will report to the Senior Director, People, Performance & Belonging. You will have direct report(s) and collaborate with cross-functional departments on a regular basis.

Your Work Location

As our Senior Manager, Human Resources, you will be based in our beautiful, state-of-the-art technology hub in Scottsdale, Arizona.

Salary Range

The salary range for this position is $122,000 to $142,000.00 annually.

The pay range listed is for this position and is what Choice Hotels reasonably expects to pay. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:

• Competitive compensation and benefits, including medical, dental, and vision coverage
• Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
• Financial benefits for retirement and health savings
• Employee recognition programs
• Discounts at Choice hotels worldwide

About Choice 

Choice Hotels International, Inc. (NYSE: CHH) is one of the largest lodging franchisors in the world. With nearly 7,500 hotels, representing nearly 630,000 rooms, in 46 countries and territories, with a range of high-quality lodging options from limited service to full-service hotels in the upper upscale, upper mid-scale, midscale, extended-stay, and economy segments. We’re the hotel company for those who choose to bet on themselves – the underdog, the dreamer, the entrepreneur – because that’s who we are, too.  

At Choice, we are united by the simple belief that tomorrow will be even better than today – for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, MD and St. Louis Park, MN as well as our technology center in Scottsdale, AZ, and through our associates around the globe, every voice is heard, and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our more than 18,000 franchise owners, which propels us forward – giving our work at Choice a purpose larger than our business. 

*** PLEASE NOTE: This role is not eligible for sponsorship ***

Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity.