Receptionist

The Receptionist serves as the welcoming face and administrative backbone, ensuring that every guest receives exceptional service from the moment they arrive. This position requires professionalism, strong communication skills, attention to detail, and a passion for delivering a seamless luxury experience in line with Newmark Hotels & Reserves standards.

• Previous Receptionist or Office Assistant experience in a 5-star spa, lodge, or hospitality environment (essential).
• Excellent administrative, communication, and interpersonal skills.
• Fluent in English and Afrikaans (written and spoken).
• Highly presentable, with professional grooming, neat uniform, and appropriate appearance maintained at all times.
• Computer literate with proficiency in Microsoft Office Suite and spa booking systems (experience on a Spa Scheduler or similar system advantageous).
• Strong sense of initiative, organization, and the ability to multitask in a fast-paced environment.
• Reliable, punctual, and committed to upholding the values of discretion, honesty, and professionalism.
• Must be flexible to work weekends, public holidays, and shifts as required.
• Contactable references and a proven record of good conduct.