Office Manager (luxury hotel, spa, or hospitality supply industry)

We are seeking a dedicated and energetic Office Manager to join our dynamic team. This role requires a solution-oriented professional with a genuine passion for learning and a customer-focused mindset to support our growing business operations.

• Manage day-to-day office operations and administrative functions
• Maintain accurate financial records and bookkeeping using Xero accounting software
• Create and manage spreadsheets, reports, and data analysis using Microsoft Excel
• Handle face-to-face customer interactions with professionalism and warmth
• Coordinate with luxury hotel and spa clients to ensure exceptional service delivery
• Support various departments with administrative tasks and project coordination
• Maintain office efficiency through effective systems and procedures
• Assist with general business operations as needed

• Working Hours: Monday to Friday, 9:00 AM to 4:00 PM
• Compensation: Market-related salary package 
• Growth: Professional development opportunities in a supportive learning environment

• Education: Matric certificate (Grade 12)
• Nationality: South African citizen or permanent resident
• Technical Skills: Proficient in Xero accounting software and Microsoft Excel
• Experience: General office management experience preferred
• Personal Attributes:
  • High energy and enthusiastic approach to work
  • Strong commitment and dedication to role responsibilities
  • Natural aptitude and genuine love for continuous learning
  • Solution-oriented mindset with problem-solving capabilities
  • Customer-focused attitude with excellent interpersonal skills
  • Flexibility and adaptability in a dynamic work environment

Preferred Qualifications

• Previous experience in the luxury hotel, spa, or hospitality supply industry
• Social media management skills
• E-commerce platform experience
• Customer service experience in premium service environments