Massage Therapist

The Massage Therapist provides professional massage therapies and body treatments tailored to individual guest needs, promoting relaxation, pain relief, and overall well-being. This role directly enhances the guest experience and contributes to the spa's reputation for excellence.

HOW YOU'LL SHAPE THE EXPERIENCE & FUTURE

• Deliver massage services using appropriate techniques, props, and products.
• Provide body treatments, including scrubs, wraps, and hydrotherapy, while assessing guest needs and contraindications (e.g., allergies, high blood pressure, pregnancy).
• Stay current with industry techniques and modalities.
• Escort guests to and from treatment rooms, ensuring comfort and professionalism.
• Prepare workstations and treatment rooms with necessary supplies and equipment.
• Regularly check in with guests to ensure comfort, safety, and satisfaction throughout treatments.
• Promote and sell spa services and retail products.
• Clean, maintain, and sterilize tools and maintain cleanliness of treatment rooms.
• Monitor schedules and adhere to allotted treatment times.
• Handle inappropriate guest behavior by following standard operating procedures and notifying supervisors as needed.
• Maintain current skills and state licensure as required by regional regulations.
• Report accidents, injuries, and unsafe work conditions to management; complete required safety training and certifications.
• Other duties as assigned.

KEY STRENGTHS FOR SUCCESS

• Strong guest service and communication skills.
• Expertise in massage techniques and body treatments.
• Ability to multitask and manage time effectively.
• Professional, polished, and detail-oriented with a guest-focused approach.
• Knowledge of spa services, retail offerings, and safety protocols.
• Commitment to maintaining cleanliness, hygiene, and a secure environment.

PROFESSIONAL EXPERIENCE

• Minimum two years of experience in a salon or spa setting.

ACADEMIC BACKGROUND

• High school diploma or equivalent.
• Licenses/Certifications: Required state massage therapist license; any additional certifications relevant to spa services are preferred.