Jr Systems Administrator

The Jr. Systems Administrator supports the maintenance, upgrade, and troubleshooting of a wide range of IT infrastructure, including the Infogenisis POS system, Exchange environments, Active Directory, DNS, DHCP, and various casino network components such as firewalls, VPNs, and routers. They assist in monitoring network health using tools like SolarWinds and Splunk, contribute to resolving network and server stack issues, and support Office 365 operations. Working closely with vendors, the administrator helps develop and implement system solutions within a Nutanix and VMware virtual environment, while managing backup systems to meet RPO and RTO standards. Responsibilities also include scripting with PowerShell, maintaining antivirus and security protocols, configuring network switches, and supporting sports wagering systems. This role may also involve fulfilling IT Technician III duties and other assignments as needed.

Education:

• High School Diploma or GED equivalent required
• BS degree in Computer Science or related technical training on Microsoft products Windows 2001/2007/2010/2013XP, point of sale systems, telephone systems, video and audio systems and computer design required

Experience and Requirements:

• Five years of experience in an IT environment for a company of comparable size and IT needs.
• Ability to troubleshoot computer software and hardware problems, network setup and Point of Sale systems.
• Knowledge of a 24 hour 7 days a week operation preferred.
• Casino experience preferred.
• Additional education or related experience may substitute for the minimum requirements of the position.

Competencies:

The Jr. Systems Administrator demonstrates strong knowledge of binary and hexadecimal math, multiple operating systems including Linux/Unix, macOS, and mobile platforms, as well as gaming server and network security, enterprise software, and system integration. They are well-versed in Tribal-State Compact regulations, Tribal Gaming procedures, federal IT regulations, and the operational demands of a 24/7 environment. Skilled in the use of computers and related software, they excel in customer service, communication, recordkeeping, and database administration, while also bringing a high level of organization to workflow and procedural development. This role requires the ability to install, configure, test, and maintain a range of systems and networks, coordinate upgrades across departments, ensure vendor compliance, and manage multiple tasks under pressure—all while maintaining strict confidentiality and providing guidance to others as needed.

Physical Requirements:

• Must be able to stand for longer than 8 hours
• Must have good manual and finger dexterity
• Must have good hand and eye coordination
• Must be able to bend, reach and squat
• Must have the ability to lift up to 40 pounds
• Must have the mobility to climb stairs on a routine basis
• Must be able to tolerate a smoke-filled environment

Additional Requirements:

• Must be able to work all scheduled shifts to include day, swing, graveyard and holidays

All applicants must obtain a Class III A license as required by the Puyallup Tribal Gaming Regulatory Office and the Washington State Gaming Commission. Pre-employment drug testing is required for all positions. However, the use of marijuana will not disqualify an applicant unless the position requires driving a company vehicle. The Emerald Queen is an Equal Opportunity Employer. Indian Preference in hiring shall apply according to the policies adopted by Puyallup Tribe’s Emerald Queen Casino. Job descriptions are intended to present a brief summary of the position and the description is not intended to list all of the duties performed within the job.