Hotel Security Officer (Grade A-C)
Fidelity Services Group
Full-time
On-site
Cape Town, Western Cape, South Africa
Job Title: Hotel Security Officer
Job Summary:
The hotel security officer is responsible for ensuring the safety and security of guests, employees, and hotel property. They are expected to patrol the premises, monitor surveillance cameras, respond to emergencies, and enforce hotel policies and procedures. The ideal candidate must possess strong communication and problem-solving skills, attention to detail, and the ability to remain calm under pressure.
Responsibilities:
- Patrol the hotel premises to deter and detect suspicious activity
- Monitor surveillance cameras and alarm systems
- Respond promptly to emergency situations, including medical emergencies, fires, and disturbances
- Report any safety hazards, security breaches, or suspicious behavior to management
- Enforce hotel policies and procedures, including guest registration and access control measures
- Assist guests and employees with any security-related concerns or inquiries
- Conduct regular inspections of hotel facilities to ensure compliance with safety and security standards
- Work closely with local law enforcement and emergency services when necessary
Qualifications:
- Grade 12
- Psira Registered
- Previous experience in security in a hospitality sector
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Knowledge of emergency response procedures
- Must be physically fit and able to stand and walk for extended periods
- Flexible schedule, including nights, weekends, and holidays
Physical Requirements:
- Ability to stand, walk, and climb stairs for extended periods
This job specification is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the hotel.
Job Summary:
The hotel security officer is responsible for ensuring the safety and security of guests, employees, and hotel property. They are expected to patrol the premises, monitor surveillance cameras, respond to emergencies, and enforce hotel policies and procedures. The ideal candidate must possess strong communication and problem-solving skills, attention to detail, and the ability to remain calm under pressure.
Responsibilities:
- Patrol the hotel premises to deter and detect suspicious activity
- Monitor surveillance cameras and alarm systems
- Respond promptly to emergency situations, including medical emergencies, fires, and disturbances
- Report any safety hazards, security breaches, or suspicious behavior to management
- Enforce hotel policies and procedures, including guest registration and access control measures
- Assist guests and employees with any security-related concerns or inquiries
- Conduct regular inspections of hotel facilities to ensure compliance with safety and security standards
- Work closely with local law enforcement and emergency services when necessary
Qualifications:
- Grade 12
- Psira Registered
- Previous experience in security in a hospitality sector
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Knowledge of emergency response procedures
- Must be physically fit and able to stand and walk for extended periods
- Flexible schedule, including nights, weekends, and holidays
Physical Requirements:
- Ability to stand, walk, and climb stairs for extended periods
This job specification is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the hotel.