Hotel Night Auditor

About the Role:

The Hotel Night Auditor plays a crucial role in ensuring the smooth operation of the hotel during nighttime hours. This position is responsible for managing the front desk, overseeing guest services, and performing essential accounting tasks to maintain accurate financial records. The Night Auditor will also ensure that the hotel is secure and that all safety regulations are adhered to, providing a safe environment for guests and staff alike. Additionally, this role involves monitoring room availability and managing reservations to optimize occupancy rates. Ultimately, the Night Auditor contributes to guest satisfaction by providing exceptional service and maintaining a welcoming atmosphere throughout the night.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in a hotel or customer service role.
• Basic computer skills and familiarity with administrative tasks.

Preferred Qualifications:

• Experience with hotel management software.
• Knowledge of accounting principles and practices.
• Ability to work independently and manage time effectively.

Responsibilities:

• Perform nightly audits of financial transactions and ensure accuracy in reporting.
• Manage front desk operations, including check-ins and check-outs of guests.
• Monitor room availability and block rooms as necessary to optimize occupancy.
• Maintain cleanliness and organization of the front entrance, coffee area, and surrounding areas.
• Handle guest mail and messages promptly and professionally.
• Ensure compliance with fire and safety regulations throughout the hotel.
• Open and close shifts, including making cash drops and balancing cash registers.

Skills:

The required skills for this position are essential for maintaining the hotel's operations during the night. Proficiency in basic computer and administrative tasks allows the Night Auditor to efficiently manage reservations and financial records. Attention to detail is crucial when monitoring room availability and ensuring compliance with fire and safety regulations. Strong communication skills are necessary for handling guest mail and messages, as well as providing excellent customer service. Preferred skills, such as experience with hotel management software and knowledge of accounting principles, enhance the ability to perform audits accurately and contribute to the overall success of the hotel.