Hotel Manager

Hotel/Student Residence Manager

My client offers premium student accommodation in Brooklyn, Pretoria.  They are currently looking for a Manager to play a central role in creating a welcoming, well-managed, and professional living environment for students. Acting as the “face” of the business, this individual ensures that the residence operates to the standards of a high-end hotel, blending hospitality, operations, and facilities management.

The ideal candidate will be well versed in hotel management, with the ability to translate those principles into the unique context of a premium student residence. This includes maintaining exceptional cleanliness, service quality, and efficiency, while ensuring students enjoy a supportive and world-class living experience.

Key Responsibilities

1. Student Engagement & Support

• Serve as the first point of contact for all student inquiries, concerns, and requests.

1. Operations & Inspections

• Conduct regular walkthroughs of the residence to monitor cleanliness, safety, and maintenance.

1. Cleanliness & Standards

• Oversee housekeeping standards and conduct spot checks to maintain hotel-level cleanliness.

1. Administration & Reporting

• Maintain logs of student issues, maintenance requests, and inspections.

Skills & Competencies

• Strong background in hotel or hospitality management.
• Excellent interpersonal and communication skills.
• Professional, approachable, and service-oriented demeanor.
• Superior organizational and problem-solving abilities.
• Ability to manage multiple tasks under pressure.
• Eye for detail with a high standard for cleanliness, service, and presentation.

Qualifications

• Proven experience in hotel management, front-of-house, or hospitality leadership roles.
• Previous experience in premium student housing is advantageous.
• Strong administrative and reporting skills.
• Familiarity with maintenance processes and building operations.
• Must be flexible to work occasional evenings/weekends when required.

Salary is negotiable for the right candidate.