Hotel Maintenance Technician II

About our Company:
Ponte Vineyard Inn is a Four Diamond, 90-room boutique hotel located next to Ponte Winery, surrounded by 300 acres of vineyards and scenic rolling hills. We are a short drive from most of Southern California and are known for offering guests a peaceful, luxury experience in the heart of wine country. Our team has become the benchmark for outstanding hospitality among Temecula’s wineries. Each associate plays an important role in ensuring our guests enjoy warm service, exceptional comfort, and memorable stays that reflect the beauty and serenity of our setting.
 

Summary:
The Maintenance Technician II is responsible for performing skilled maintenance, repair, and preventive work throughout the hotel, including guest rooms, public areas, back-of-house spaces, and operational facilities. This position works closely with all departments—including Housekeeping, Food & Beverage, and Front Office—to maintain a safe, efficient, and guest-ready environment that exceeds company standards for quality and presentation. 

Compensation: $23.00-$25.00 hourly 

Schedule: 

• Schedule depends on Hotel’s needs

Benefits Per Company Plan Details: 

• Medical, Dental, Vision 
• 401k Matching Plan
• Life Insurance
• Hospital Confinement Plan
• Pet Insurance
• 3 Weeks of PTO 
• 2 paid Holidays (Thanksgiving + Christmas) 

*The terms and conditions associated with each Benefit are outlined in the Associate Handbook, additional documentation provided by Human Resources, or within the policies of the carriers providing the benefits* 

Essential Duties and Responsibilities: 

• Perform advanced preventive and corrective maintenance in all hotel areas, including guest rooms, kitchens, public spaces, and back-of-house operations.
• Conduct skilled repairs and troubleshooting across multiple trades including plumbing, electrical, HVAC, carpentry, painting, and mechanical systems.
  Support Food & Beverage operations with maintenance of kitchen equipment, refrigeration units, bar systems, and related infrastructure.
• Partner with Housekeeping to ensure prompt attention to room maintenance requests, preventive inspections, and quick turnaround of out-of-order rooms
• Collaborate with the Front Desk and Management teams to coordinate repairs and minimize disruption to guest experience.
• Proactively identify maintenance and safety issues; report and document findings using the web-based maintenance system.
• Maintain all maintenance areas and tools in a clean, safe, and organized condition in compliance with hotel and regulatory standards.
• Handle and store hazardous materials safely and in accordance with all applicable regulations.
• Ensure adherence to building, safety, health, and environmental codes and assist with inspections as needed.
• Respond promptly to guest and associate maintenance requests with professionalism, courtesy, and efficiency.
• Provide training and guidance to Maintenance Technician I team members, assisting with more complex repairs and projects as assigned.
• Perform any additional duties as requested by Leadership.

 
Knowledge, Skills, and Abilities: 

• Minimum of 3 years of maintenance experience required, preferably in a hotel or hospitality environment.
• Strong working knowledge of electrical, plumbing, HVAC, carpentry, and general building systems.
• Proven ability to troubleshoot and resolve technical and mechanical issues efficiently.
• Excellent communication and teamwork skills with the ability to coordinate with multiple departments.
• Proactive, organized, and detail-oriented; capable of managing multiple priorities under limited supervision.
• Demonstrates sound judgment and problem-solving skills, particularly in urgent or unclear situations.
• Must be able to lift and carry heavy items, climb ladders, and work on feet for extended periods.
• Ability to work flexible shifts including evenings, weekends, and holidays.
• Basic computer proficiency required (work order and email systems).

Company Standards: 

• Understand the PONTE Values, and Service Standards.
• Ensure the safety of guests and associates.
• Follow the environmental standards set by the Company
• Treat all associates and guests in a respectful manner.
• Exhibit integrity (honesty and truthfulness).
• Perform any other duties as required by your Manager.