A prestigious luxury wine estate in Stellenbosch is seeking a professional and welcoming Hostess to join their front-of-house team. This role is ideal for someone who takes pride in creating a warm and memorable first impression for guests.
Key Responsibilities:
Welcome and greet guests in a professional and friendly manner
Manage reservations and ensure smooth seating arrangements
Maintain the reception and waiting areas to high standards
Provide information to guests regarding estate offerings, experiences, and services
Assist with administrative duties such as managing bookings and guest lists
Support the front-of-house team to ensure seamless service delivery
Handle guest enquiries and resolve issues promptly and courteously
Uphold luxury service standards at all times
Requirements:
Previous experience in a hostess or front-of-house role within a luxury or hospitality environment
Excellent interpersonal and communication skills
Professional appearance and polished presentation
Strong organisational skills and attention to detail
Ability to work under pressure in a fast-paced environment
Flexible to work weekends, public holidays, and special events
This is an exciting opportunity for a service-driven individual to join a luxury hospitality team in Stellenbosch.