Global Digital Intern

Company Description

Minor Hotels is at the heart of the world’s most exciting cities, nestled on the world’s most beautiful beaches, and hidden within the most remote jungle retreats. Let us show you the world, from seamless city stays to exclusive safari lodges and luxury resorts on private islands.

Savour world-class dining at our collection of Wolseley restaurants, or sip cocktails with trendy socialites at SEEN. Embrace holistic wellness through revitalising therapies, or embark on the journey of a lifetime by train, luxury cruise or private jet.

Wherever your adventure takes you, we’re there. Discover the world with Minor Hotels.

Job Description

Internship Opportunity – Minor Hotels App Team

Duration: 6 months

About the Role

Join our Global App team and play a key role in shaping the digital guest experience for Minor Hotels. This internship offers hands-on experience supporting the operations, testing, and performance of our unified guest app used across 560+ properties worldwide. You’ll work closely with teams across Product, QA, and Hotel Operations to help onboard new properties, ensure content accuracy, and drive adoption.

Key Responsibilities

• App QA Testing: Assist with version testing, bug logging, and regression testing during release cycles.
• Content Review: Audit property content (e.g., images, menus, descriptions) in the app and coordinate with hotels for updates.
• Property Onboarding: Support checklists, documentation, and coordination for new hotel onboarding to the Minor Hotels App.
• Performance Tracking: Help monitor metrics such as app pairings, in-stay feature usage, and guest feedback per property.
• Support Materials: Assist in preparing onboarding packs and internal documentation for hotel teams.

Qualifications

• University student or recent graduate in Hospitality, Business, Digital Media, or IT.
• Organized, detail-oriented, and a fast learner.
• Comfortable using digital tools (e.g., Google Sheets, Notion, testing tools).
• Interest in app technology, hospitality tech, or digital operations.

Additional Information

What You'll Gain

• Exposure to real-world app product cycles in the hospitality industry.
• Hands-on experience with QA, onboarding processes, and property engagement.
• A chance to see how global hotel groups launch and scale digital platforms.