Inspired by our City of Fountains, Cascade Hotel Kansas City is located in the heart of the Country Club Plaza and represents a renewed sense of energy, refreshment, and curiosity. In a city full of places to sleep, we invigorate the modern traveler with everything needed to discover the day’s potential.

As part of Marriott’s Tribute Portfolio, our hotel features 177 thoughtfully designed guest rooms and 15,000 sq. ft. of meeting space. The Cascade offers vibrant social spaces, unique dining, and a rooftop bar that captures the best of Kansas City’s spirit.

We are seeking an experienced and visionary General Manager to lead our team and deliver exceptional service, strong financial performance, and authentic hospitality. 

The General Manager serves as the driving force behind all aspects of hotel operations. This role requires a proven leader who can inspire a team, elevate the guest experience, and ensure alignment with both Marriott Tribute Portfolio standards and the Cascade’s unique identity. 

You will report directly to the Vice President of Operations and work closely with Marriott brand support teams. 

Essential Duties & Responsibilities 

• Lead day-to-day hotel operations across all departments with a focus on service excellence, consistency, and team development.
• Cultivate a positive and engaged team culture that reflects our brand values and supports associate growth and retention.
• Oversee budgeting, forecasting, expense control, and P&L performance to ensure financial goals are met or exceeded.
• Partner with Sales, Marketing, and Revenue Management to drive business, manage group strategy, and optimize performance.
• Serve as a brand ambassador and community liaison, maintaining visibility with guests, clients, and local partners.
• Ensure compliance with Marriott brand standards, franchise requirements, and all local/state/federal regulations.

 Knowledge, Skills & Abilities 

• Broad knowledge of all hotel operations: rooms, sales & marketing, F&B, front office, engineering, housekeeping, security, and valet.
• Strong confidentiality, interpersonal, and communication skills (verbal and written).Ability to thrive in a fast-paced, high-energy environment.
• Strong time management, prioritization, and problem-solving skills.
• Strategic thinker with a solid understanding of revenue generation, financial implications, and negotiation tactics.
• Dedicated, self-motivated, and flexible, with willingness to work nights, weekends, and holidays as needed.
• Current and valid driver’s license required; overnight travel may be necessary 

Qualifications

• Broad knowledge of all hotel operations: rooms, sales & marketing, F&B, front office, engineering, housekeeping, security, and valet.
• Strong confidentiality, interpersonal, and communication skills (verbal and written).
• Ability to thrive in a fast-paced, high-energy environment.
• Strong time management, prioritization, and problem-solving skills.
• Strategic thinker with a solid understanding of revenue generation, financial implications, and negotiation tactics.
• Dedicated, self-motivated, and flexible, with willingness to work nights, weekends, and holidays as needed
• Current and valid driver’s license required; overnight travel may be necessary 

 Benefits 

• Competitive salary with performance-based bonus.
• Comprehensive benefits package (health, dental, vision).
• Paid time off and holidays.
• Marriott travel perks and employee rate discounts.
• A voice at the table with ownership and the opportunity to shape the success of a boutique hotel.