General Manager

Strategic Purpose

Lead ANEW Hotel X's hotel operations to deliver exceptional guest experiences and financial performance while developing teams and managing stakeholder relationships.

Key Responsibilities

Strategic Leadership

• Drive business strategy
• Lead management team
• Develop talent
• Manage stakeholders
• Build culture
• Guide innovation
• Ensure compliance
• Achieve targets

Financial Management

• Control P&L performance
• Manage budgets
• Drive revenue growth
• Optimize costs
• Maximize profitability
• Monitor KPIs
• Report performance
• Direct investments

Operational Excellence

• Ensure service quality
• Maintain standards
• Direct departments
• Implement SOPs
• Monitor compliance
• Drive efficiency
• Manage resources
• Lead improvements

Stakeholder Management

• Engage owners
• Build relationships
• Direct communications
• Manage partnerships
• Lead negotiations
• Support development
• Guide strategy

Team Development

• Build capabilities
• Drive performance
• Manage talent
• Lead engagement
• Foster culture
• Guide careers
• Ensure succession
• Direct training

Required Skills

• Strategic leadership
• Financial acumen
• Operations expertise
• Stakeholder management
• Team development
• Business strategy
• Industry knowledge
• Change management

Performance Metrics

• Financial targets
• Guest satisfaction
• Team engagement
• Quality standards
• Revenue growth
• Market position
• Asset value
• Brand standards