Gallery Bar Barback

Description:

As a Barback, you will be an essential part of our team, supporting the operation by assisting with cleaning tasks and ensuring a seamless flow of service. Your experience in food preparation, bar service, and customer service will be valuable in contributing to the success of our outlet. Additionally, your familiarity with hotel and restaurant settings will enhance your ability to provide efficient and attentive support during high-volume events. If you have a passion for hospitality, we invite you to join our team and be a key player in delivering exceptional service at the Biltmore Los Angeles.

Responsibilities:

• Must be able to effectively communicate, both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Maintain regular attendance in compliance with Millennium Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• Comply with Millennium Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to cross-train in other hotel related areas.
• Must be able to maintain confidentiality of information.
• Must be able to show initiative, including anticipating guest or operational needs.
• Perform other duties as requested by management.
• Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Be responsible for receiving all liquor, beer and wine from storeroom in a daily basis.
• Maintain the cleanliness of the bar, refrigerators, and service areas of the bar in an organized manner.
• Replenish all liquor, beer and wine as needed in the bar during the shift.
• Be familiar with beverages, cocktails and hotel mixing portion control according to hotel standards.
• Assist in opening and closing side-work as assigned.
• Assist in ensuring the cleanliness and tidiness of the bar or lounge areas.
• Assist with maintaining beverage cost.
• Follow prescribed procedures in serving alcohol with care to avoid any challenges with intoxicated guests.
• Retrieve all food items from kitchen and deliver to customers according to proper service standards.
• Ensure overall guest satisfaction.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Education & Experience:

• High School diploma or equivalent and/or experience in a hotel or related field preferred.
• At least 1 year of progressive experience in a hotel or a related field required.

Physical requirements:

• Flexible and long hours sometimes required.
• Very heavy work 50 pounds of force frequently and/or 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during the entire shift.