Full Time Valet - Canopy DC Embassy Row

At TBC Hotels, we create environments that change lives in small ways and large, one good experience at a time—and that starts behind the scenes.

We’re searching for a Full Time Valet/Parking Attendant to be responsible for providing excellent customer service while parking and retrieving guests’ vehicles in a safe and efficient manner. You will be the first and last point of contact for hotel guests, ensuring a welcoming and professional experience.  

Join the award-winning Canopy by Hilton Washington DC Embassy Row, where bold design meets vibrant D.C. culture. Steps from the White House and iconic landmarks, our reimagined hotel offers playful art and endless inspiration.

 What You'll Do: 

• Greet guests warmly and offer assistance with parking upon arrival. 
• Safely park and retrieve guest vehicles in a timely and organized manner. 
• Ensure proper handling and care of guests' vehicles and personal belongings. 
• Maintain knowledge of hotel services, amenities, and local attractions to assist guests with inquiries. 
• Keep valet area clean, organized, and professional in appearance. 
• Adhere to all safety and security guidelines for vehicle handling. 
• Maintain accurate valet ticket system for vehicle tracking. 
• Provide exceptional customer service, including resolving guest concerns promptly. 
• Assist with luggage and other guest requests as needed. 

Required Skills/Abilities:  

• Ability to greet guests with courtesy, patience, and attentiveness to ensure they feel welcomed and valued. 
• Strong driving skills with a focus on safe, defensive driving in tight or congested spaces, such as parking garages or hotel driveways. 
• Proficient in operating various vehicle types, including sedans, SUVs, trucks, and luxury cars, as well as both automatic and manual transmissions. 
• Ability to quickly and efficiently park and retrieve vehicles without sacrificing safety. 
• Strong organizational skills to manage multiple vehicles at peak times, ensuring timely service for guests. 
• Ability to communicate clearly and professionally with other team members, including bellhops, front desk agents, and security staff. 
• Ability to remain calm and professional in high-pressure situations, such as during peak check-in or check-out times. 
• Adherence to the hotel's dress code and maintaining a neat and professional appearance at all times. 
• Ability to adapt to varying work environments and weather conditions, as valet attendants often work outdoors in both hot and cold climates. 
• Reliable and punctual. 

Education and Experience: 

• High school diploma or equivalent preferred. 
• Read, write, and speak English fluently. 
• Flexibility to work shifts, including weekends and holidays, based on the hotel's operational needs. 
• While not required to be a mechanic, having a general understanding of vehicle operations (e.g., jump-starting a battery, recognizing tire issues) can be helpful in addressing minor guest concerns quickly.

Why Join Us?

Over the past 40 years, TBC Hotels has owned, developed, and operated more than 30 hotels throughout the United States. TBC Hotels has a long history of building lasting and meaningful relationships with associates, guests, partners, and the community.

Having the confidence to do the right thing in every transaction, maintaining the values and identity imparted by TBC Hotels, capitalizing on opportunities, and being intentional about our actions are critical to who TBC Hotels is and how we operate.

At TBC Hotels, we don’t just work together—we go the distance for one another and for our guests. If you’re ready to take ownership of your role, make an impact, and be part of a team that truly cares, we want to hear from you.

RELATIONSHIPS, INTEGRITY, LEGACY, ENTREPRENEURIAL SPIRIT, HOSPITALITY

Apply today and let’s get the job done, together.