HM Alpha Hotels & Resorts logo

Full-Time Food and Beverage Outlet Supervisor

HM Alpha Hotels & Resorts
Full-time
On-site
Nashville, Tennessee, United States

The Food and Beverage Supervisor will supervise and manage the activities of the front-of-house team and coffee shop staff, ensuring prompt, efficient, and friendly service for all guests.

Responsibilities

  • Schedules dining reservations and arranges parties or special services for diners.
  • Greets guests, escorts them to tables, and provides menus.
  • Addresses and corrects complaints of patrons.
  • Assigns work tasks and coordinates activities of the F & B outlet room associates to ensure prompt and courteous service to patrons.
  • Inspects F &B outlet serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations.
  • May interview, hire, discharge, train, schedule work hours and keep time records of associates.
  • May assist in planning menus, prepare beverages and expedite food orders.
  • May collect payment from customers and total receipts at end of shift to verify sales and clear cash register.
  • Rewards associates who use their empowerment to meet or exceed guest expectations.
  • Other duties as assigned by the leader

Education and Experience

  • HS Diploma or equivalent
  • One-year experience as cashier, two years’ experience as a server, and one year in direct sales or the retail trade; OR, an equivalent combination of experience.

Licenses/Certifications

  • TIPS Certification and Food Safety Certification

Pay Rate: $23.00/hour