Front Desk Clerk, Yavapai Hotel

Delaware North Parks and Resorts is hiring full-time Front Desk Clerks to join our team at Yavapai Hotel in Grand Canyon, Arizona. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now join our team.

• Health, dental, and vision insurance*
• 401k with company match*
• Paid vacation days and holidays*
• Paid parental bonding leave*
• Tuition or professional certification reimbursement*
• Weekly pay
• 50% off food in our restaurant, tavern, coffee shop, and deli
• 20% off retail and grocery items
• Referral bonus – earn $200 for each eligible referral
• Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

*Available for full-time, year-round team members

Life at the Grand Canyon

Every day can be an adventure when you live and work at Grand Canyon National Park. Join our global team helping guests enjoy this natural wonder. Whether you want to work for a season or make the Grand Canyon your home, we have opportunities for anyone wanting to live and work in a National Park!

• Variety of low cost housing available for $50 - $75/ week including wi-fi, satellite TV, and all utilities
• Free laundry facilities
• Healthy work-life balance
• Community recreation center with gym and monthly outings
• Tons of activities with the South Rim of the Canyon only minutes away including camping, hiking, river rafting, star-gazing, and museums

Delaware North's operations in Grand Canyon National Park offer the opportunity to experience living and working in one of the natural wonders of the world. We provide a variety of employee housing options including shared trailers, apartments, dorm rooms, and houses, with amenities including a community center, free internet, workout, and recreational equipment. We also offer team member food and retail discounts.

• Greet guests and provide excellent customer service using centralized registration system.
• Handle cash and credit card transactions; maintain bank and accurate paperwork.
• Deliver items to guests, resolve guest issues and complaints or elevate to supervisor.
• Coordinate guest and room needs with housekeeping department.
• Check and balance daily figures, post room and tax charges on guest accounts.
• Perform other duties as assigned.

• Previous experience in POS, credit and cash handling and customer service is beneficial.  
• Good verbal and written communication skills to work with guests and team members.
• Ability to work in a fast-paced environment individually or in a team. 
• Should have basic math skills to accurately handle money and count change.

• Ability to stand and walk entirety of shift. 
• Will bend, twist, crouch, push, pull, grasp items, and climb stairs throughout shift.
• Occasional lifting 25 pounds. 
• Visual acuity and manual dexterity to work with computer and paperwork. 
• Exposure to and use of chemicals required to clean and sanitize work areas.