| POSITION: |
Front Desk Clerk |
| DEPARTMENT: |
Front Office |
| SUPERVISOR: |
Front Office Manager |
JOB SUMMARY:
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
SKILLS:
Excellent customer relations skills, good computer skills, must be able to work in a fast paced environment, accurately handle cash and charges, stand for long periods of time and possess a total commitment to guest satisfaction.
Experience is preferred but not required.