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Front Desk Agent

Tbw Montgomery Hotel
On-site
Savannah, Georgia, United States
  • Manage online, phone and in-person room reservations
  • Welcome guests, check them in, distribute room keys and explain the hotel’s amenities
  • Take payment from customers
  • Respond to guests’ issues and complaints in a friendly, timely manner
  • Explain local amenities and attractions to guests
  • Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs
  • Assist customers with the planning of special events such as weddings and business conferences
  • Arrange specialized services for VIP customers
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