POSITION SUMMARY
The Food & Beverage Service Expert (Waiter/Waitress) is responsible for providing exceptional food and beverage service to guests in the hotel's restaurant, bar, room service, or banquet areas. This role ensures a high standard of hospitality and guest satisfaction by attending to guests’ needs in a timely, courteous, and professional manner.
Key Responsibilities:
Greet guests promptly and courteously.
Present menus, take food and beverage orders accurately.
Serve food and drinks according to hotel standards.
Monitor guest satisfaction and respond promptly to requests.
Maintain cleanliness and organization of service areas.
Handle billing and payments efficiently.
Follow all health and safety regulations.
Skills & Qualifications:
Previous experience in food service or hospitality preferred.
Excellent communication and interpersonal skills.
Attention to detail and ability to multitask.
Professional appearance and demeanor.
Ability to work flexible shifts, including weekends and holidays.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.