Celebrate Life, Elevated: the Southworth Way
The Company: Welcome to Southworth. We own and operate a growing portfolio of premier private clubs and communities, each offering inspired environments and locations that foster connection: to family, friends, activities, and experiences. We are proud of our “family company” roots which shape our culture of care. Our dedication to hospitality and endless activities for the entire family ensures our members experience a world at play like never before.
Whether in the heart of house or on “stage”, our dedicated team members elevate the experience for our members, residents, guests, and fellow team members. By providing a wide array of benefits, engagement programs, unique perks, discounts, and, of course, a lot of fun, we encourage our team members to be and belong at Southworth!
The Benefits: We understand everyone has a unique set of needs: we want to support you as best we can so you can be your best self with us. We offer a comprehensive benefits package that includes competitive options for medical, physical, and mental health and wellness, life insurance, paid time off, and more.
Grow with us! The sky is the limit for talented, driven individuals. With our ever-expanding portfolio, we offer opportunities to learn, grow, and thrive. We look forward to growing together.
Be YOU with us! At Southworth, we are working to redefine what it means to be a private club. We seek talent from a diverse range of backgrounds, experiences, and cultures to ensure an innovative edge. Here, diversity is a driver of our success.
About The Abaco Club: The Abaco Club is a paradise for the soul. It is an unassuming haven crafted in the pursuit of connection, happiness and belonging. Here, members unwind in barefoot luxury in island-inspired homes, golfers take on the #1 golf course in The Bahamas, and generations come together on 2 miles of uninterrupted white sands on one of the most pristine beaches on Earth.
Working at The Abaco Club means being part of a vibrant community that values your knowledge and offers opportunities for professional growth and development. Here, you can turn your passion for hospitality into a rewarding career while enjoying the stunning scenery of this beautiful place. Become a part of our team and help us show what makes the Abaco Club truly extraordinary.
The Opportunity: As the Events Manager, you will play a pivotal role in ensuring the success of our member events and outside events, providing exceptional service, and maintaining the highest standards of quality and excellence. You will lead a dynamic team and collaborate with various departments to create unforgettable experiences for our members and guests.
Duties and Functions:
- Be the main point of contact for Event requests with efficient communication with members/guests/partners/vendors leadership & department heads.
- Actively present (This is a highly visible role) to plan, lead, and execute Member Experience Activations & Experiences as per the SOPs & Events per BEO.
- Responsible for managing the day of operation for all non-member events, including weddings, corporate and smaller functions. This role will collaborate with all key management to ensure day of details are executed flawlessly, floor plans and pre-meal sheets are properly outlined and communicated to banquet staff.
- Collaborate effectively with all department heads to elevate member experience
- Effectively communicate with marketing for Social Media posts and Event Promotion before & during events as well as recaps
- Effectively communicate calendar of events with appropriate parties (Operations Calendar as per SOP)
- Manage the SOP (Experience Essential) library for club specific activations
- Scale events and experiences per club occupancy whilst delivering to a high standard being mindful of daily operations.
- Complete member experiences activation Tracking & Post Experience Reporting.
- Attend Execution calls on behalf of the club and relay to department heads.
- Assist the F&B Director/Manager with updating and distributing BEO’s for the Club’s member events, as needed.
- Provide detailed information to department managers/staff for event planning and assist in set-up and final details based on banquet event orders
- Coordinate BEO’s with F&B teams, working with the Executive Chef for Experiences & Events.
- Assist in set-up and final details and inspections of finished venue arrangements based on experience (Per SOP).
- Maintain an ongoing inventory of departmental supplies and equipment & ordering of supplies when needed.
- Bill member accounts for items when appropriate.
- Maintain Member Experience Profit and Loss Spreadsheet.
- Attend required Food and Beverage Meetings, Department Head Meetings, and coordinate member events with relevant directors to create memorable experiences.
- Manages Set-up Crew and Banquet Captain to ensure proper set up and break down banquet tables, head tables, display tables, theme decorations and other equipment, as requested per client (BEO/Run of Show).
- Lead (Pre/Post & During) operations for assigned non-member & member events (Direct event personnel in set-up and break-down activities and event service; Ensure proper set-up and cleanliness of event spaces, enforce uniform standards, manage event closure responsibilities, and inspect facilities for compliance with health laws and internal regulations
- Advise management of any suggestions that may make the facility a better, more efficient operation
- Supervises the required requisition procedures so that the facility may always be stocked with the items necessary for guest service
- Maintain a clean and safe work environment; ensure that all equipment is in good working order.
- Manages vendor relationships and maintains accurate vendor lists.
- Use our Human Resource Information Systems (HRIS) to complete and manage a variety of team-related tasks, including payroll, time-off requests, handling hiring activities such as reviewing applications, scheduling interviews, and collaborating on candidate selection.
- Utilize the Integrated Learning Management System (LMS) to assign and monitor employee training, complete performance reviews, and ensure timely completion of other HR-related tasks to support team development and operational efficiency.
Qualification Standards:
- Educational degree in Hospitality Management or a related field (or equivalent experience)
- Proven successful experience in catering, event planning, or hospitality management, with a minimum of 2 years in a leadership role
- Strong leadership and team management skills
- Excellent interpersonal and communication skills, both written and verbal.
- Exceptional organizational and time management abilities, with a keen eye for detail
- Proficiency in event planning software, Microsoft Office suite, and other relevant tools
- Demonstrated ability to build and maintain client relationships, with a customer-centric mindset
- Creative problem-solving skills and the ability to adapt to changing situations
- Knowledge of food and beverage trends
- Professional demeanor and appearance, representing the country club's standards
Join our team as the Events Manager and be an integral part of delivering exceptional experiences to our members and guests. This is an exciting opportunity to showcase your leadership skills, creativity, and passion for hospitality within our club. If you're a driven and experienced catering professional looking to make a significant impact, we invite you to apply and contribute to the success of our events and operations.
Apply today to start your new career, the Southworth Way
Note: This job description is intended to convey information essential to understanding the scope of this position. It is not an exhaustive list of responsibilities, and additional tasks may be assigned based on operational needs.