Director of Engineering

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Located in the vibrant heart of Hanoi, Four Seasons Hotel Hanoi at Hoan Kiem Lake offers an unmatched blend of luxury, history, and culture. Situated on the banks of the legendary Hoan Kiem Lake, a treasured symbol of Vietnamese heritage, the hotel is surrounded by the capital’s bustling Old Quarter and the French Quarter's timeless elegance.

Guests can immerse themselves in the rich tapestry of Hanoi’s past while enjoying convenient access to iconic landmarks, art galleries, local markets, and high-end boutiques. Whether wandering through centuries-old streets, discovering hidden cafés, or experiencing the warmth of Vietnamese hospitality, the location of Four Seasons Hotel Hanoi provides an ideal gateway to explore the city's dynamic energy and serene beauty.

This prestigious property is poised to become a beacon of sophisticated luxury in Hanoi, with a design inspired by local culture and a commitment to delivering unparalleled experiences that celebrate the destination.

Four Seasons Hotel Hanoi at Hoan Kiem Lake

Are you ready to lead an iconic property in the heart of Hanoi, where culture, tradition, and modern luxury converge? As Director of Engineering of Four Seasons Hotel Hanoi at Hoan Kiem Lake, you will helm a team of exceptional professionals dedicated to delivering the legendary Four Seasons experience.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.        

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the Role

As Director of Engineering for Four Seasons Hotel Hanoi at Hoan Kiem Lake, you will be a key member of the Planning Committee, responsible for leading all aspects of engineering and maintenance operations. Reporting to the General Manager, you will oversee a team of specialists in ensuring the safety, efficiency, and comfort of our facilities for guests and employees. This includes responsibility for all hotel systems and infrastructure: electrical, mechanical, plumbing, fire & life safety, HVAC, refrigeration, energy conservation, interior and exterior finishes, as well as capital improvement projects. Your leadership will ensure that all operations meet the highest standards of quality, sustainability, and compliance with Four Seasons policies and local regulations.

What You Will Do

• Lead Engineering Operations: Oversee day-to-day operations including maintenance, repairs, renovations, and upkeep of guest rooms, public areas, and back-of-house facilities.
• Drive Preventive Maintenance: Develop and implement preventive maintenance programmes to minimise downtime, extend asset life, and ensure uninterrupted service delivery.
• Manage Capital Projects: Plan and execute capital improvement projects, ensuring they are delivered on time, within budget, and to Four Seasons’ standards.
• Ensure Compliance and Safety: Maintain compliance with local laws, building codes, fire & life safety standards, and environmental regulations. Conduct regular inspections and safety training for engineering staff.
• Foster Collaboration: Work closely with other hotel departments to provide seamless support for operations, guest satisfaction, and colleague safety.
• Mentor and Develop Talent: Build and lead a high-performing engineering team by fostering a culture of accountability, safety, and excellence.
• Optimise Energy and Sustainability: Implement innovative energy-saving measures, sustainability initiatives, and environmentally responsible practices.
• Control Costs: Prepare and manage the engineering budget, monitoring expenditures and driving cost-effective solutions without compromising quality.
• Enhance Guest and Employee Experience: Respond promptly and professionally to engineering-related issues, ensuring comfort, safety, and a luxury environment.

What You Bring

• A university degree in Mechanical, Electrical, Civil, or Facilities Engineering, or equivalent professional experience.
• Minimum of 10 years’ progressive engineering leadership experience, ideally within the luxury hospitality or service sector.
• Strong technical expertise in Mechanical & Electrical (M&E) systems, including HVAC, power distribution, fire & life safety, plumbing, and energy management.
• Demonstrated ability to oversee complex projects such as renovations, retrofits, and capital improvements, ensuring compliance with international and local standards.
• Excellent knowledge of preventive maintenance systems, sustainability practices, and workplace safety regulations.
• Proven leadership skills with the ability to inspire, mentor, and manage multicultural teams.
• Exceptional analytical and problem-solving abilities, with the capacity to manage competing priorities in a fast-paced environment.
• Strong interpersonal and communication skills in English; additional language skills are an advantage.
• Proactive, hands-on, and collaborative leadership style with a focus on continuous improvement.
• High level of integrity, accountability, and attention to detail.

What We Offer

• Competitive salary and a comprehensive benefits package.
• Opportunities for professional growth and development, with access to world-class training programs.
• Complimentary stays at Four Seasons Hotels and Resorts worldwide.
• Complimentary dry cleaning for business attire.
• Complimentary employee meals.

Join Our Journey

Are you ready to redefine luxury hospitality in one of Asia’s most captivating destinations? Be part of a global family that celebrates innovation, collaboration, and excellence.

Learn more about what it’s like to work at Four Seasons:
Four Seasons Careers
LinkedIn - Four Seasons Hotels and Resorts

Important Note
The successful candidate must hold or obtain proper work authorization for the country in which this position is located.