Concessions Supervisor, Niagara Falls State Park

Delaware North Parks and Resorts is hiring seasonal Concessions Supervisors to join our team at Niagara Falls State Park in Niagara Falls, New York for out 2025 summer season. As a Concessions Supervisor, you will be responsible for leading team members to provide exceptional guest service. 

If you want a job at the world’s most storied national parks, hotels, or resorts, feed your sense of wonder while creating memorable experiences for our guests; apply now.

Join our fun team working together in the country's original state park, Niagara Falls. Share the excitement of the natural wonder of the falls with guests from around the globe. There's lots to explore including trails, boat rides, and interactive exhibits.

• Health, dental, and vision insurance*
• 401k with company match*
• Paid vacation days and holidays*
• Paid parental bonding leave*
• Tuition or professional certification reimbursement*
• Weekly pay
• Free shift meal including drink refills
• Free on-site parking
• 30% off retail items
• Referral bonus – earn $200 for each eligible referral
• Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

*Available for eligible year-round team members

Niagara Falls State Park is a pristine oasis of three massive waterfalls, attractions, and 400 acres of protected wildlife. 

• Assign duties to scheduled team members and assist with training 
• Investigate and resolve complaints regarding food quality, service, or accommodations
• Manage labor and profit loss
• Ensure proper cash handling and tip record-keeping for the shift
• Assist guests, stock shelves, count inventory, and perform cashier duties when necessary
• Must adhere to the company uniform standards and grooming guidelines.

• Experience working in a restaurant or concessions stand preferred
• Minimum of 2 years' of supervisory experience preferred
• Must be able to implement rules, direct and train employees
• A true desire to satisfy the needs of others in a fast-paced environment
• No college degree required

• Constant standing, walking, bending, reaching, and repetitive motions 
• Ability to lift stock up to 50 pounds occasionally 
• May be to work outdoors or in variable temperatures depending on the season