Bilingual Hotel Front Desk
Workline Solutions
On-site
Columbus, Ohio, United States
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel amenities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Assist guests with reservations, room assignments, and special accommodations
- Maintain a clean and organized front desk area
- Operate phone systems, including answering calls, taking messages, and transferring calls to appropriate departments
- Handle cash transactions and maintain accurate records of guest payments
- Collaborate with other hotel departments to ensure guest satisfaction