Benefits Coordinator - Maryland

Why We Need Your Talents: 

The Human Resources Benefits Coordinator supports the administration of employee benefits programs directed by the CGSS Benefits Department, ensuring team members are informed about their benefit options. This role manages day-to-day operations of benefits enrollment, claims, and ongoing benefits support, including maintaining the shared benefits email box and responding promptly to team member inquiries. The coordinator ensures compliance with all relevant regulations, accurate reporting, and processing of benefits documentation. By providing timely benefits information and conducting audits, the Benefits Coordinator plays a key role in improving employee satisfaction, supporting retention efforts, and facilitating a smooth open enrollment process.

Preferred Schedule:

Tuesday - Friday 9:30am - 6pm

Saturday 7:30am - 4pm

Compensation:

$21.63/Hr. to $27.64/Hr.

Where You'll Make an Impact:

• Employee Benefits Administration:
  • Supports the administration of the company’s benefits programs, including health, dental, vision, life insurance, and retirement plans through ADP Benefits.
  • Process employee benefits elections, enrollments, and changes in the ADP Benefits system, ensuring accuracy and compliance with company policies and legal requirements.
  • Act as a point of contact for team members regarding benefits inquiries, explaining benefits options, eligibility requirements, and assisting with benefits enrollment during open enrollment periods.
  • Ensure that new hires are promptly enrolled in benefits programs and track their eligibility status throughout their employment.
  • Monitor benefits utilization, auditing discrepancies between employee selections and payroll deductions.
  • Maintain up-to-date knowledge of benefits offerings, changes to plans, and relevant healthcare and insurance laws and regulations.
    
    
• Leave Tracking and Administration:
  • Utilize NY Life and internal HR systems to track employee leave, including vacation, sick days, personal leave, and family leave.
  • Ensure accurate leave balances for team members, ensuring that requests for leave are processed in a timely manner and properly reflected in their timesheets for payroll purposes.
  • Track and manage open leave statuses, and ensure compliance with company policies and applicable laws, including the Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), and other leave regulations.
  • Communicate with team members regarding their leave status and answer questions related to eligibility and leave balances.
  • Coordinate the submission of leave reports to management, providing accurate information on leave trends, employee usage, and compliance.
  • Communicate and track outstanding benefit arrearages.
  • Collaborate with payroll to ensure timely resolution of arrearages.
    
    
• Workplace Accommodations:
  • Coordinate and manage workplace accommodation requests, including those related to medical conditions, disabilities, or other needs as required by law.
  • Work with team members and their supervisors to ensure proper accommodations are provided and tracked according to ADA and other relevant regulations.
  • Ensure accurate documentation of accommodation requests and track progress on implementation.
  • Collaborate with HR and department leadership to ensure that accommodations do not adversely affect employee performance or productivity, while maintaining compliance with legal requirements.
    
    
• Timesheet Accuracy and Payroll Integration:
  • Ensure all team members’ leave and benefit changes are reflected accurately in their timesheets to ensure payroll integrity.
  • Monitor and reconcile discrepancies between leave records, benefits elections, and actual payroll entries, working with payroll teams to correct any issues.
  • Collaborate with HR and Payroll departments to ensure accurate reporting of leave balances and benefits deductions.
    
    
• Reporting and Compliance:
  • Generate regular reports on benefits participation, leave balances, and accommodation status for HR and department leadership.
  • Ensure all employee benefits data is updated, compliant, and accurately reported to regulatory bodies, such as the Department of Labor (DOL) and the Internal Revenue Service (IRS).
  • Assist with internal and external audits related to benefits, leave, and workplace accommodations, ensuring all necessary documentation is available for review.
  • Provide ongoing training and guidance to team members and managers on benefits policies, leave procedures, and accommodation processes.
  • Acquire and maintain the appropriate gaming license for position as determined by Maryland Lottery & Gaming Control Agency.
    
    
• Additional Responsibilities:
  • Maintain confidentiality of employee benefits and leave information, ensuring adherence to privacy and data protection laws.
  • Perform other HR-related duties and special projects as assigned
     
• General HR Duties:
  • Participate in employee engagement initiatives and help implement policies that support employee satisfaction and retention.
  • Update HR posterboards and create anniversary pin packages.
  • Assist with annual reports, recognition programs, and company-wide events
    
    
• Additional Duties:
  • Assist with any ad hoc HR projects or tasks.
  • Perform any other duties as assigned by management

Skills to Help You Succeed:

• Knowledge and Skills:
  • Strong knowledge of employee benefits programs, including health insurance, retirement plans, paid time off (PTO), and other benefits.
  • In-depth understanding of leave laws and regulations, including FMLA, ADA, and state-specific leave laws.
  • Knowledge of workplace accommodations and disability management in accordance with ADA and other federal/state regulations.
  • Proficiency in HRIS and benefits management software, especially ADP Benefits and NY Life, as well as MS Office (Excel, Word, Outlook).
  • Ability to analyze and report on benefits, leave, and accommodation trends, making recommendations for improvements as needed.
  • Strong attention to detail and ability to manage complex benefits and leave data accurately.
    
    
• Communication and Interpersonal Skills:
  • Excellent written and verbal communication skills, with the ability to clearly explain complex benefits information to team members and management.
  • Strong customer service skills, with the ability to respond to employee inquiries in a timely and professional manner.
  • Ability to collaborate effectively with cross-functional teams, including HR, Payroll, and department managers.
  • Strong interpersonal skills and the ability to maintain positive relationships with team members at all levels.
    
    
• Organizational and Analytical Skills:
  • Ability to manage multiple priorities and deadlines effectively.
  • Strong problem-solving skills and the ability to work independently with minimal supervision.
  • Strong organizational skills with the ability to keep track of various benefits plans, leave requests, and accommodation processes simultaneously.
    
    
• Confidentiality and Ethics:
  • Ability to handle sensitive and confidential information in a professional and ethical manner, adhering to privacy laws and company policies.
  • Demonstrated integrity and commitment to maintaining employee privacy and data security.

Must-Haves:

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred but not required.
• A minimum of 2 years of experience in benefits administration, leave management, and workplace accommodations, preferably in a corporate HR environment.
• Experience with ADP Benefits for managing employee benefits programs is preferred. Experience with NY Life or other leave management platforms is preferred.

Physical Requirements:

• Required to stand, sit, walk, and climb for a period of time on a daily basis.
• Occasionally lift and/or move up to 25 pounds.

Perks We Offer You

• Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members include:
• Free Basic Life Insurance
• Free Short Term & Long-Term Disability
• Generous retirement savings options
• Paid Time Off
• Tuition Reimbursement
• On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
• Training and pathways for career growth
• Robust Rewards & Recognition Programs
• Annual Merit Based Pay Increases
• Discretionary Performance Bonuses
• Discretionary Service Bonuses
• Free parking
• Free food and discounted meals
• Live! Hotel, Food & Beverage, and Entertainment Discounts

Life at Live!

Individuals chosen to be part of the Live! Team can expect:

• To be part of an exciting experience unlike any other in the market.
• To be given the power and responsibility to put service and community first.
• To come together as a strong team, while valuing and celebrating our diversity.
• To be given the tools, resources, and opportunity to grow in their career.
• To work hard and have fun.
• Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
• The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.