Barback at The Whitby Hotel

Apply today to join The Whitby Hotel team and be part of an exceptional hospitality experience. As a Barback, you'll play a key role in supporting the bar team, ensuring that our guests receive outstanding service and that operations run smoothly. If you’re passionate about teamwork, service, and maintaining a high standard of professionalism, we’d love to hear from you!

MAIN DUTIES TO INCLUDE, BUT NOT LIMITED TO:

• Assist guests with all their needs
• Maintain a professional and friendly demeanor at all times
• Practice and promote teamwork by assisting fellow servers, back servers, and colleagues whenever necessary
• Ensure all allergy procedures are followed during a guest allergy
• Re-stock deliveries from the purchasing department
• Monitor supplies & submit requisitions to meet par levels at the end of the night
• Clean & sanitize glassware
• Weekly polishing of the bar counter
• Empty trash cans
• Ensure cleaning rags & polishing rags are present at the bar
• Ensure fresh sanitizing solution (red buckets) and cloths at all times
• Refresh ice bins
• Collect dirty glasses from the bar & keep the service station tidy
• Ensure & prepare to par levels: garnishes, juices
• Have a full understanding of New York City Health Department standards and regulations
• Report any guest complaints immediately to the Manager/Supervisor
• Have comprehensive knowledge of the menu and wine list
• Ensure mise en place is ready at all times
• Take personal responsibility for punctuality
• Maintain a high standard of personal hygiene and appearance at all times
• Ensure a high level of communication between the restaurant and other departments of the hotel
• Promote other Firmdale Hotels and restaurants
• Must be open to working AM/PM shifts, weekdays, weekends, and holidays

PHYSICAL REQUIREMENTS;

• Be able to stand for a complete 8-hour shift, 5 days a week. 
• Ability to read, review, enter and retrieve information from, and into a Point of Sale System, preferably Micros. 
• Able to use a computer keyboard and mouse and telephone system. 
• Ability to communicate both written and verbal and use systems to document activities.
• Visual acuity to see restaurant menus and Micros screens, take customer orders, review customer bills and smoothly navigate dining room, kitchen, and other restaurant areas.
• Ability to balance dishes, bend, stoop and reach to place and retrieve plates, glassware and other serving items.
• Can multitask with a keen sense of attention to detail to make certain tables are served and bussed properly. 
• Demonstrates the basics of polishing, marking, spot checking and crumbing tables.
• Available to work a flexible schedule that can include days, evenings, nights, weekends, and holidays. 
• Ability to lift up to 25 pounds.

EMPLOYEE BENEFITS:

• Paid vacation, sick, and personal days
• Health, dental, vision, and life insurance plans
• Commuter benefits
• Holiday staff parties and staff appreciation events
• In-house uniform dry cleaning services
• Employee meals while on duty

With 3 hotels in New York City and 8 in London, Firmdale sets a standard as a unique and exciting place to work. According to Company owners Tim and Kit Kemp, “Hotels should be living things not stuffy institutions.”

Be inspired by Firmdale, www.firmdalehotels.com 

And learn more about the New York hotels https://www.firmdalehotels.com/hotels/new-york/

Find out why we inspire employees to Love What You Do https://www.firmdalehotels.com/b/careers/love-what-you-do/