Banquet Setup

POSITION SUMMARY:  Responsible for the successful set-up, breakdown and servicing of banquets, functions and meetings while providing superior guest service.

ESSENTIAL DUTIES:

• Adhere to all casino and departmental policies and procedures
• Maintain a professional appearance.
• Set-up and tear-down as instructed for meetings, banquets and functions.
• Ensure proper handling of equipment during set-up and break-down to minimize wear and tear.
• Notify Banquet Captain of incidents or conflicts that affect normal business operation or guest services.
• Ensure functions are set fifteen minutes prior to the start time.
• Ring up Food & Beverage orders as needed.
• Ensure a maximum level of service and satisfaction is achieved and maintained.
• Attention to cleanliness of the Front and Back of the House
• Attend all meetings and training as required
• Perform other duties as assigned.

QUALIFICATIONS (Indicate if Qualification is Required or Preferred):

Opportunities for Internships, Apprenticeships, and Coordinated Work Study programs may be available in lieu of formal education and work experience requirements for this position for enrolled members of the Yavapai-Apache Nation.

1. Required Education: N/A   Preferred Education: N/A
2. Work Experience: N/A
3. Knowledge, Skills, and Abilities: N/A
4. Professional Licenses & Certifications Requirements:
   1. Must have or valid obtain Food Handlers certification upon hire.
   2. Must have or valid obtain Title 4 certification upon hire.
5. Must be 18+ years old and be available for all shifts, including weekends and holidays.
6. Must be eligible to work in the U.S. and pass a drug test and background check for an AZ Gaming License.
7. Must adhere to all Cliff Castle Casino Hotel policies and procedures.
8. Must be committed to providing exceptional guest service through a welcoming, friendly, and professional environment. Aim to exceed guest expectations with attentive, personalized service and prompt responses and resolution.