Banquet Server & Setup Clerk - Delta Hotels Allentown Lehigh Valley, Breinigsville PA

Position: Banquet Server & Setup Clerk

Job Description:

Setting up and breaking down furniture and equipment for meetings, weddings, and other functions. As a Banquet Server, you would be responsible for delivering and serving food and beverage items to guests in a friendly, timely, and efficient manner in the hotel continuing effort to deliver outstanding guest service and financial profitability. This role involves hands-on tasks, frequent movement, and working in a fast-paced environment. The ideal candidate must be able to carefully follow detailed set-up instructions and complete the room setups quickly and accurately and ensure that everything is ready on time. We strive to achieve the highest level of guest experience and satisfaction.

Required Skills and Requisites:

• Prior hotel or event setup experience preferred but not required.
• Ability to lift, push, and pull up to 70 lbs. and stand/walk for extended periods.
• Ability to work on your feet for 8+ hours and manage physical tasks in a fast-paced environment.
• Strong attention to detail and time management.
• Ability to follow diagrams and instructions.
• Dependable, team-oriented, and willing to take initiative.
• Flexibility to work varied shifts, including nights, weekends, and holidays.
• Positive attitude and commitment to guest satisfaction.

Responsibilities and Duties:

• Load, unload, and move large banquet tables, chairs, staging, and AV equipment.
• Set up and break down event spaces based on detailed floorplans and diagrams.
• Operate equipment such as dollies, carts, and rolling racks safely and efficiently.
• Inspect all equipment and furniture for cleanliness and function before each event.
• Maintain storage areas in a clean, organized manner.
• Support other departments as needed during high-volume event days.
• Deliver and serve food and beverages, including, but not limited to, meals, condiments and accompaniments
• Ensure menu knowledge, remove, glassware, silverware, etc. from tables at the conclusion of the meal period and deliver to the stewarding area ensure guest satisfaction throughout the meal service
• Respond to guest requests in a friendly, timely, and efficient manner
• Assist fellow team members and other departments wherever necessary to maintain positive working relationships
• Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.

At Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health, benefits, extensive training and development programs, promotion within the organization, and a positive team-based culture where people make the difference.

Palette Hotels, is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements.

Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.

Palette participates in E-Verify to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the Everify website.