Assistant Manager Special Events & Promotions - Maryland

Why We Need Your Talents:

The Assistant Manager Special Events & Promotions is responsible for the successful planning implementation of all Live events. Successful special events are an integral part of Live! Casino & Hotel being the #1 regional gaming and entertainment experience.

Where You'll Make an Impact:

• Supervises Live! Casino and Hotel’s Special Events & Promotions.
• Supervises the special events life-cycle for both on property and off property programming, including research, planning, implementation, evaluation, and analysis. Utilize internal resources as well as external resources.
• Organize all special events efforts to drive rated play, stimulate slot and table games play, with slot and table tournaments, dinners, gift giveaways, etc.
• Create a warm, welcoming, spontaneous and exciting environment for each program.
• Effectively communicate, measure and report the effectiveness of each program.
• Build relationships and meet with other department directors and managers as necessary. Plan, evaluate and execute.
• Source and acquire vendors and resources that support the operational and budgetary needs of the department.
• Manage a team consisting of Coordinators and Representatives.  Ensure training, development and performance management. Ensure correct staffing at each marketing program
• Interview potential new hires and make sound hiring decisions based on company values.
• Maintain and balance an annual budget.
• Travel to off-site locations and networking events as necessary.
• Promote and practice excellent public relations and customer service.
• Adhere to the company core values as stated above.
• Other duties as assigned.

Skills to Help You Succeed:

• Commitment and ability to work on flexible shifts, days off, and long hours, including weekends, and nights, ability to provide lateral service to other department with a different job characteristic.
• Strong written and oral communications skills
• Strong interpersonal and collaborative skills
• Financial and budgeting skills preferred
• Must possess the ability to deliver and coach team to give a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
• Must display commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
• Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
• Must possess a strong knowledge of Oasis systems and must be proficient in Microsoft Outlook, Word, Excel, Access, and PowerPoint.
• Ability to analyze and interpret departmental needs and results.
• Ability to solve complex problems.
• Ability to perform assigned duties under frequent time pressures
• Ability to maintain mental concentration for significant periods of time.
• Broad variety of tasks and deadlines

Must-Haves:

• Two to five years’ experience in special events in a high-volume hospitality business.
• Casino industry experience is desired.
• Knowledge of Microsoft Office suite applications
• A 4-year degree in a related field or equivalent work experience.
• Must be able to comply with all state gaming regulations, which may include obtaining a license.

Physical Requirements:

• Ability to stand 40% of the time
• Ability to sit 60% of the time

Working Conditions

• 24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 3000 employees
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.

Perks We Offer You

• Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members include:
• Free Basic Life Insurance
• Free Short Term & Long-Term Disability
• Generous retirement savings options
• Paid Time Off
• Tuition Reimbursement
• On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
• Training and pathways for career growth
• Robust Rewards & Recognition Programs
• Annual Merit Based Pay Increases
• Discretionary Performance Bonuses
• Discretionary Service Bonuses
• Free parking
• Free food and discounted meals
• Live! Hotel, Food & Beverage, and Entertainment Discounts

Life at Live!

Individuals chosen to be part of the Live! Team can expect:

• To be part of an exciting experience unlike any other in the market.
• To be given the power and responsibility to put service and community first.
• To come together as a strong team, while valuing and celebrating our diversity.
• To be given the tools, resources, and opportunity to grow in their career.
• To work hard and have fun.
• Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
• The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.