Assistant Director of Engineering

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Located in the vibrant heart of Hanoi, Four Seasons Hotel Hanoi at Hoan Kiem Lake offers an unmatched blend of luxury, history, and culture. Situated on the banks of the legendary Hoan Kiem Lake, a treasured symbol of Vietnamese heritage, the hotel is surrounded by the capital’s bustling Old Quarter and the French Quarter's timeless elegance.

Guests can immerse themselves in the rich tapestry of Hanoi’s past while enjoying convenient access to iconic landmarks, art galleries, local markets, and high-end boutiques. Whether wandering through centuries-old streets, discovering hidden cafés, or experiencing the warmth of Vietnamese hospitality, the location of Four Seasons Hotel Hanoi provides an ideal gateway to explore the city's dynamic energy and serene beauty.

This prestigious property is poised to become a beacon of sophisticated luxury in Hanoi, with a design inspired by local culture and a commitment to delivering unparalleled experiences that celebrate the destination.

Four Seasons Hotel Hanoi at Hoan Kiem Lake

Are you ready to lead an iconic property in the heart of Hanoi, where culture, tradition, and modern luxury converge? As Assistant Director of Engineering of Four Seasons Hotel Hanoi at Hoan Kiem Lake, you will helm a team of exceptional professionals dedicated to delivering the legendary Four Seasons experience.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.        

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

As Assistant Director of Engineering for Four Seasons Hotel Hanoi at Hoan Kiem Lake, you will support the Director of Engineering in leading all aspects of the hotel’s engineering and maintenance operations. This includes ensuring the safety, comfort, and efficiency of facilities for guests and employees, and overseeing systems such as electrical, mechanical, plumbing, fire & life safety, HVAC, refrigeration, energy conservation, and building finishes.

Reporting to the Director of Engineering, you will take an active role in daily operations while providing leadership and guidance to the engineering team. You will ensure that standards are consistently met, projects are delivered on time, and compliance with Four Seasons policies and local regulations is maintained. In the Director’s absence, you will act as the division head, ensuring seamless continuity of leadership.

What You Will Do

• Support Division Leadership: Assist the Director in managing engineering operations, providing hands-on leadership for daily maintenance, repairs, and renovations.
• Oversee Preventive Maintenance: Coordinate and monitor preventive maintenance programmes to reduce downtime, extend asset life, and maintain service quality.
• Supervise Team Performance: Lead and mentor engineering supervisors and colleagues, ensuring tasks are completed safely, efficiently, and to Four Seasons standards.
• Assist with Capital Projects: Support the planning and execution of capital improvement projects, coordinating contractors and ensuring work meets timelines and budgets.
• Ensure Compliance and Safety: Enforce compliance with local building codes, safety regulations, and Four Seasons’ policies; conduct regular inspections and participate in safety training.
• Manage Operational Records: Maintain accurate documentation of maintenance activities, equipment performance, and project completion.
• Promote Sustainability: Assist in implementing energy-saving initiatives and environmentally responsible practices.
• Provide Guest and Employee Support: Respond promptly to guest and colleague concerns regarding facilities, ensuring safety, comfort, and satisfaction.
• Act as Deputy Leader: Assume leadership of the Engineering Division in the absence of the Director of Engineering.

What You Bring

• A university degree or technical diploma in Mechanical, Electrical, Civil, or Facilities Engineering, or equivalent professional experience.
• Minimum of 5–7 years’ progressive experience in engineering within a luxury hotel or comparable service environment, including at least 2 years in a supervisory role.
• Strong technical expertise in Mechanical & Electrical (M&E) systems, including HVAC, power distribution, fire & life safety, plumbing, and energy management.
• Demonstrated experience overseeing maintenance operations, preventive maintenance programmes, and building services.
• Exposure to project management, including renovations and capital improvements, with an understanding of compliance requirements.
• Solid knowledge of workplace safety practices, sustainability initiatives, and regulatory requirements.
• Proven ability to supervise, train, and motivate a multicultural team with professionalism and accountability.
• Excellent problem-solving and analytical skills with the ability to prioritise and manage multiple tasks effectively.
• Strong interpersonal and communication skills in English; additional language skills such as Vietnamese are an advantage.
• Proactive, detail-oriented, and hands-on with a collaborative approach to leadership.
• Integrity, reliability, and readiness to step into a senior leadership role when required.

What We Offer

• Competitive salary and a comprehensive benefits package.
• Opportunities for professional growth and development, with access to world-class training programs.
• Complimentary stays at Four Seasons Hotels and Resorts worldwide.
• Complimentary dry cleaning for business attire.
• Complimentary employee meals.

Join Our Journey

Are you ready to redefine luxury hospitality in one of Asia’s most captivating destinations? Be part of a global family that celebrates innovation, collaboration, and excellence.

Learn more about what it’s like to work at Four Seasons:
Four Seasons Careers
LinkedIn - Four Seasons Hotels and Resorts

Important Note
The successful candidate must hold or obtain proper work authorization for the country in which this position is located.