HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
About Us:
HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
Responsibilities:
Ensures successful client acquisition by converting digital hotel leads into customers through finalizing accommodation distribution agreements , contributing to increased business growth and market presence
Facilitate seamless client onboarding by coordinating technical and commercial integration, ensuring a smooth transition and high levels of customer satisfaction
Improves customer retention rates by providing exceptional support during the onboarding phase and in the sales initial period, fostering strong , long terms relationship with the hotel partners and delivering a robust offboarding plan to the sourcing team
Supports company Acquisiton targets by collaborating closely with Account Developper and frontline sourcing team, ensuring aligneement and effective execution of “ready to sale” plans, reducing time to market for new strategic acquisiton
Requirements:
More than 3 years of experience, ideally in the Hospitality and Travel sector Sales executive, Reservation manager, Revenue manager, Product manager
Negotiation skills to finalize simple agreements with new clients.
Understand sales funnels and conversion techniques: persistence in maintaining communication with leads to convert them into active clients
Expert in identifying and prioritizing high-potential leads and account onboarding
Excellent verbal and written communication abilities in English, other languages are a plus
Capacity to convey technical and commercial information clearly and persuasively
Self-motivated with the initiate to achieve goals and meet deadlines
Ability to anticipate potential issues and take preventive measure
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
Within an innovative, engaging and multicultural environment.
Have the opportunity to build strong and lasting business relationships and friendships from around the world.
Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.